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Leon's Furniture

Leon's Furniture

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3.6 Google Review
1356 Trans Canada Way S E, Medicine Hat, Alberta, T1B 3Z9, Canada
(403) 526-2611 www.leons.ca
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Google Reviews

Refresh Reviews 3.6


Jul 29, 2018
I have a lot of bad things to say about quality of their furniture, even the warranty of their furniture, that aside, theirs one sales man stands out above the crowd! Not many people know their is a difference between a Sales man vs sales associate! A sales man goes to get the sale, a sales associate waits for the customer to come to them. Sam is a rare breed of sales man, as he was very friendly and easy to speak to. I rather enjoyed the time I had in store with him.

Feb 10, 2018
We went there to buy a couch that was on sale (from 4000,- down to 3000,-). The sales man (Sam) checked the availability and came back and said that the floor model is the last one that they have and that they can't order any more because this item is discontinued... The next day we came back and figured, if they give us another discount (since its obviously not brand new anymore...), we would buy this couch. The same guy approached us and I asked him what his last price with the taxes included would be. He asked for a moment and than came back with roughly another 800 dollars off. We agreed to buy it and get it delivered to our place. That's when I think he started to dislike the idea of selling it to us for less than the sale price. He tried to push a 200,- protective plan on us, since we have 4 kids and kids are kids and would probably destroy it in no time... blah blah... anyways. We said no, paid for it and drove back home. An hour later he phones me and tells me, that he made a huge mistake and that we would have to pay another 800 dollar plus taxes to finish this transaction... really?? I told him, that if they can get us a brand new one we would pay it, but not for the floor model that might be years old and where probably a couple of thousand other people have been sitting on... he said that they can't help me here and we would get only this used one for the price of a brand new one since the actual sale was already a heck of a deal... I than said we cancel this order and I want our money back... but for that I would had to come back to their store... the thing is, we live out in the country and the drive there is 25 minutes one way. I figured, I'll be going back there one more time and it not going to be another purchase... The Brick surely does have some nice couches as well!! Why bother to contact your customer support?? They don't care anyways!! because they never replied...

Feb 28, 2018
Great customer service and products. Wonderful manager and assistance with customers. We only buy from Leon's to furnish our home. These are the reasons for our continued support to a fantastic business and staff.

Dec 29, 2017
Excellent customer service from everyone. I've bought alot of things from Leon's for my home and I will continue to go back. Great prices and financing options! Highly recommend :)

Apr 11, 2018
They were very great to work with. There was a bit of a miscommunication at one point but it all worked out in the end and we are very happy with the service we were provided. Thank you!!

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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