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Capital Iron

Capital Iron

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4.1 Google Review
975 Langford Pkwy, Victoria, British Columbia, V9B 0A5, Canada
(778) 433-1941 www.capitaliron.net
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Google Reviews

Refresh Reviews 4.1


Feb 13, 2019
So Awesome! Today I called and they were out of snow shovels just like everyone else. So why the 5 star review?? 5 min later they called me back and said one just got returned. I didn’t leave my number and they still got back to me! This kind of service is not easy to find. Renee was amazing and helpful. They could have just put it on the shelf and sold it but she went out of her to help me out. So refreshing! I have bought lots there and I am always happy with the quality of the products and friendliness of the staff. Thank you Renee!!!

Dec 19, 2018
I will never recommend this store to anyone. I went in a year ago to start my search for a hot tub and was treated horribly by the employee, Brian. He acted like we were wasting his time so we left and bought the tub elsewhere. Last month I visited the location downtown and had a nice experience so when we needed to buy a new cover for our BBQ I figured I would give the Langford location a second chance. Brian still works there surprisingly, and he sold my husband a cover after asking what model we had. We got home and it was far too big so Brian doesn't only lose in customer service, but also in product knowledge. Completely useless as an employee. I went back to the store the next day to exchange the item and I left the box open because I figured they would be opening it up anyways to confirm that it was unused and in saleable condition (working in retail for 8 years made me want to make it easy on them). I walk in and explain my situation to the cashier and she sends me back to Brian who is in yet another snotty mood and begins to treat me like I'm the idiot who needs to learn how to use a measuring tape to figure out what grill cover I need. I had my toddler with me so I was in no situation to lose my cool so I tried to grab my grill cover from the cashier to leave and bring the issue up with management but she stopped me and said she would handle the exchange. I just grabbed whatever smaller size was right there, hoping it would fit so I wouldn't have to deal with this store ever again. The cashier, Kara B., apologized for his behaviour and tried to turn my visit around. She was very nice, but the way I was treated by Brian, for the second time, cannot be excused.

Apr 6, 2019
Lots of great products for outdoor activities. Also work gear and clothing. They sell just about anything you need for summer . They have a good supply of tools, hardware, boating supplies, BBQs and seasonal products. There are two Capital Iron locations, one in downtown Victoria on Warf Street and one in Sidney BC off Beacon Drive.

Mar 13, 2019
Very nice store! Lots of unique sporting and general goods. Great for outdoor gifts!

Dec 7, 2018
"There's no store like it!" Capital iron is a very interesting store with a huge variety of awesome products. This location was at one point even better, however the store size was drastically reduced. Still worthwhile checking out, I would suggest making a trip to the HUGE one in Victoria

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm Open Today
Sat:9 am - 6 pm

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