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Priority 1 Computer Service Ltd.

Priority 1 Computer Service Ltd.

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4.9 Google Review
3980 Shelbourne St, Victoria, British Columbia, V8N 6J1, Canada
(250) 475-7510 priority1.ca
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Refresh Reviews 4.9


Sep 27, 2018
I wanted professional help in restoring my hard drive that had gone unreadable. A cell phone repair and service shop in the same mall as the Priority 1 Computer is located, suggested me to go to Priority 1. So I did go to this place. I found the staff very helpful, professional and expert and truly willing to help me and not just provide service and make money. Nick attended me and helped me. I found him really exploring the cause of the problem in order to help me in the fastest and cheapest possible way. I found him truly professional and knowledgeable. My problem was solved. There was nothing else wrong expect the connection to the hard drive itself that is through the hard drive enclosure. The great news he gave me was that everything on the drive was ok and he did help me to get it copied on a new hard drive. He even fixed my old hard drive by replacing its enclosure by a new one. I am greatly indebted to the Priority 1 Computers and specially Nick. Congratulations are due to the Priority 1 Computers for having an employee/partner like Nick. I will highly and gladly recommend Priority 1 Computers to anyone for a great service they provide. Most customers usually do have good computers and hardware but lack knowledge to understand and guess the issues they face. Having compassionate and knowledgeable experts who are also willing to help resolve customer's issues without only self interest of making money is very important in the industry. I found such a group of people at Priority 1.

Oct 3, 2018
The people at Priority 1 were extremely helpful, friendly, knowledgeable, and they made great suggestions for me maximize my laptop speed. It was running so slow that I couldn't work, and now it runs great! Can't suggest them enough: And to top it all off, their prices were very reasonable.

Oct 3, 2018
So I dropped my laptop which is manufactured in my own home country, and I called to ask if they could fix it. The staff was kind enough to help me check whether they could procure the parts to fix my device (which unfortunately is only available back home). Nonetheless they let me use their equipment to test if the rest of my computer required repairs for free. I felt bad for wasting their time. Really nice bunch of people, would recommend especially to international students in Victoria.

Sep 28, 2018
Thank you so much to the Priority 1 Team for helping me with my daughter’s laptop fix by diagnosing the problem in about 2 seconds and telling me what needed to be done, and letting me know that I could fix it myself 😊 I took the laptop back home, uninstalled the two competing versions of Microsoft Office and reinstalled the version that we had originally purchased and now it is working perfectly. I totally thought her laptop was compromised by a virus from the problems that were occurring, but it was just the two versions of MSOffice that were battling it out. So grateful for the team at Priority 1, who have been fixing much more difficult problems on our computers for many years now, for telling me how to fix this one myself...priceless ✨!!

Sep 6, 2018
Best computer repair in Victoria BC. I hate dealing with computer technicians who are not approachable. These guys are great. They speak my language and do a great job.

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm Today

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