Get to the top of the directory by claiming your business!
Custom Cellular

Custom Cellular

Claim Business
1.9 Google Review
1360-9600 93 Ave #Totem Mall, Fort Saint John, British Columbia, V1J 5Z2, Canada
(250) 785-6115 www.customcellular.ca
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.9


Jul 11, 2018
One star is generous. Three girls sitting there - I'm assuming all employees - on their phones, not once acknowledging customers in the store. Another group of patrons entered and stood at the counter. None of the employees made an effort to go to the front of the store to assist them. I felt as though I was inconveniencing them by being there. I did not like the atmosphere in the place. I was shopping for a new phone given my term was up on my current device. I left and went down the mall to the Bell kiosk where I was immediately asked if I needed assistance. Will strongly consider Bell for my future cellular needs.

Sep 21, 2018
The new guy seems pretty smart. And very helpful even though they are very busy. Plus the only stock of phones in fsj helps.

Sep 30, 2018
This place lacks customer service so badly!!!!!!!! If I could not give any stars I wouldnt. I understand they are busy but they should at least acknowledge other customers. Waited there 45 minutes today only to be told "systems down cant help you" no apology no nothing. I waited there my entire lunch break last week as well not once was I acknowledged or told we will be right with you. I went to walmart right after tosay their system was not down and they were able to help me immediately will NOT be going back to the staff that just rolls their eyes at you and does not have any customer service skills at all.

Apr 25, 2018
They tried to say they couldn't give me my money back for a service they said they would complete but never did (transferring my photos from my IPhone to my new Android) because I didn't keep the receipt and they couldn't find the right record they needed in their system to refund me. This was a same day event. Dealing with the same people who made the sale to me just hours before. This all happened because I stupidly pre paid thinking this was a fairly simple process done by phone companies and that there wouldn't be an issue if they told me it could be done. I had dropped my phone off in the early afternoon and ended up having to phone them at like 20 minutes to closing in order to find out what was happening with my phone. They said we ended up not being able to do that. So whatever I just wanted my money back at that point then because nothing could be done. I get there and they are like sure we can refund you do you have a receipt? I was like well no sorry I said don't worry about it when you asked if I wanted my one earlier today.... They said ok and if they couldn't find me in the system there was nothing they could do about it. They couldn't find me in the system so I asked if I could give me the amount I paid off a phone case or something to make up for it. Manager says no because their inventory would be off. I was about to leave not knowing what else to do but luckily I forgot my phone at the desk. When I came back in I was even more frustrated and asked one more time if they could try to find what they needed because taking money for a service not rendered is basically theft? Then one of the staff members somehow was able to find something proving I paid even though they saw me pay like 5 hours ago... And after all that I got my money back. Possibly one of the least competent phone kiosks I've had to deal with.

Aug 17, 2018
Been trying to call for 2.5 hours and not once has an associate picked up the phone.

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm Today

Hardware Near Me

The Source

The Source

9600 93 Ave #1120, Fort Saint John
Marks work wear house

Marks work wear house

8908 96A St, Fort Saint John
Canadian Tire - Fort St. John, BC

Canadian Tire - Fort St. John, BC

9820 93 Ave, Fort Saint John
Acklands-Grainger Inc.

Acklands-Grainger Inc.

8910 100 St, Fort Saint John
Tru Hardware

Tru Hardware

10020 93 Ave, Fort Saint John