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Sears Hometown Store

Sears Hometown Store

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3.9 Google Review
90 Moosehead Trail, Newport, Maine, 04953, United States
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Refresh Reviews 3.9


Sep 26, 2018
After only 2 years my kitchen Aid freezer is frosting up and in need of repair. sears Newport gave me a Sears corporate number and Sears corporate gave me a Kitchen Aid number. From one retailer to another the best way to compete in a brick and mortar store is with service and your service sucks. I called Dunnetts in Bangor even though I didn't buy it their and they helped me solve the problem over the phone. Now thats service.

Aug 14, 2018
We purchased around $4000 worth of appliances from this store a couple years back, as well as a $1600 lawn mower. We also spent the extra to get the protection plans on all of the appliances. Our fridge has broken 8 times due to various issues! We have had to take 8 days off of work to wait for the repair man to come fix problem after problem. Finally, I had got to my breaking point with the fridge. I called the manufacturer and they told me I needed to deal with the store first. So I went in and talked to the owner Mike, who claimed he was going to look into any way to help me with the 'lemon' fridge we bought. I didn't care if it was even an extended protection at this point, but I just felt that the history of repairs the fridge needed was extreme and that the store should stand behind their product. A couple weeks went by and I heard nothing so I called. He never would return my calls. I left several messages in multiple store locations that he owns. I am extremely unsatisfied with the owners failure to respond to my problem after he said he would look into things. Even if there was no way he could help, he should've followed up with me. Completely unprofessional. I like to shop in my hometown and support the community but I will not be buying another item from this store, EVER!

Sep 25, 2018
Awesome place to shop they have a bery friendly staff who are very helpful and the storage manager goes out of her way to help you !

Feb 9, 2018
Best customer service ever.

Aug 10, 2018
Friendly service

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


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Opening Hours

Mon:9 am - 6:30 pm
Tue:9 am - 6:30 pm Today
Wed:9 am - 6:30 pm
Thu:9 am - 6:30 pm
Fri:9 am - 6:30 pm
Sat:9 am - 6 pm

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