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Sears Hometown Store

Sears Hometown Store

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3.9 Google Review
90 Moosehead Trail, Newport, Maine, 04953, United States
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Refresh Reviews 3.9


Sep 26, 2018
After only 2 years my kitchen Aid freezer is frosting up and in need of repair. sears Newport gave me a Sears corporate number and Sears corporate gave me a Kitchen Aid number. From one retailer to another the best way to compete in a brick and mortar store is with service and your service sucks. I called Dunnetts in Bangor even though I didn't buy it their and they helped me solve the problem over the phone. Now thats service.

Aug 14, 2018
We purchased around $4000 worth of appliances from this store a couple years back, as well as a $1600 lawn mower. We also spent the extra to get the protection plans on all of the appliances. Our fridge has broken 8 times due to various issues! We have had to take 8 days off of work to wait for the repair man to come fix problem after problem. Finally, I had got to my breaking point with the fridge. I called the manufacturer and they told me I needed to deal with the store first. So I went in and talked to the owner Mike, who claimed he was going to look into any way to help me with the 'lemon' fridge we bought. I didn't care if it was even an extended protection at this point, but I just felt that the history of repairs the fridge needed was extreme and that the store should stand behind their product. A couple weeks went by and I heard nothing so I called. He never would return my calls. I left several messages in multiple store locations that he owns. I am extremely unsatisfied with the owners failure to respond to my problem after he said he would look into things. Even if there was no way he could help, he should've followed up with me. Completely unprofessional. I like to shop in my hometown and support the community but I will not be buying another item from this store, EVER!

Sep 25, 2018
Awesome place to shop they have a bery friendly staff who are very helpful and the storage manager goes out of her way to help you !

Feb 9, 2018
Best customer service ever.

Aug 10, 2018
Friendly service

INDUSTRY BLOGS

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early 1930s...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


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Opening Hours

Mon:9 am - 6:30 pm
Tue:9 am - 6:30 pm
Wed:9 am - 6:30 pm
Thu:9 am - 6:30 pm
Fri:9 am - 6:30 pm Open Today
Sat:9 am - 6 pm

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