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Sears Hometown Store

Sears Hometown Store

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3.9 Google Review
90 Moosehead Trail, Newport, Maine, 04953, United States
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Refresh Reviews 3.9


Sep 26, 2018
After only 2 years my kitchen Aid freezer is frosting up and in need of repair. sears Newport gave me a Sears corporate number and Sears corporate gave me a Kitchen Aid number. From one retailer to another the best way to compete in a brick and mortar store is with service and your service sucks. I called Dunnetts in Bangor even though I didn't buy it their and they helped me solve the problem over the phone. Now thats service.

Aug 14, 2018
We purchased around $4000 worth of appliances from this store a couple years back, as well as a $1600 lawn mower. We also spent the extra to get the protection plans on all of the appliances. Our fridge has broken 8 times due to various issues! We have had to take 8 days off of work to wait for the repair man to come fix problem after problem. Finally, I had got to my breaking point with the fridge. I called the manufacturer and they told me I needed to deal with the store first. So I went in and talked to the owner Mike, who claimed he was going to look into any way to help me with the 'lemon' fridge we bought. I didn't care if it was even an extended protection at this point, but I just felt that the history of repairs the fridge needed was extreme and that the store should stand behind their product. A couple weeks went by and I heard nothing so I called. He never would return my calls. I left several messages in multiple store locations that he owns. I am extremely unsatisfied with the owners failure to respond to my problem after he said he would look into things. Even if there was no way he could help, he should've followed up with me. Completely unprofessional. I like to shop in my hometown and support the community but I will not be buying another item from this store, EVER!

Sep 25, 2018
Awesome place to shop they have a bery friendly staff who are very helpful and the storage manager goes out of her way to help you !

Feb 9, 2018
Best customer service ever.

Aug 10, 2018
Friendly service

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey


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Opening Hours

Mon:9 am - 6:30 pm
Tue:9 am - 6:30 pm
Wed:9 am - 6:30 pm
Thu:9 am - 6:30 pm Open Today
Fri:9 am - 6:30 pm
Sat:9 am - 6 pm

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