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Sears Hometown Store

Sears Hometown Store

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4.0 Google Review
6582 NY-56, Potsdam, New York, 13676, United States
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Refresh Reviews 4.0


Aug 12, 2018
We got a lot of good advice and help from Millie. Will return.

Mar 5, 2018
Staff wasn't knowledgeable. Also didn't have items in stock along with couldn't make purchase due to systems being updated (shouldn't that be done before or after business hours). They weren't even willing to entertain the thought of a discount for multiple appliance purchase. Said I would go over to Lowes and sales clerk just says ok with no attempt to try to make a sale. So much for "Hometown" anything at this location. ...made my purchases at Lowes and saved $190 .

Feb 10, 2018
Nice friendly staff....good prices

Jul 13, 2017
Polite people and they want to help out. Couldnt ask for better service. Really know how to handle their business

Dec 3, 2015
Hello I have always purchased appliances at Sears in Potsdam and have obtained the service agreements. I am sad to say that Sears appliances are not what they used to be. The store manager Millie and Nathan have been very courteous to me over the years and I am thankful for that. Recently I have had 3 different servicemen work on my 'ultra dishwasher'. My warranty expires on 12/11/15. The cyle that washes pots and pans is not up to potential. I have called and called.. Today I called to verify if the man was coming since I will not be here. The owner of the store Phil I believe was very rude to me.. I am a paying customer. I have spent over 5,000.$ dollars there.. So with this Im hoping that my dishwasher is fixed.. I am hoping that the people who are buying stuff from Sears will be appreciated. There are many competitors out there. I will consider another store from now on i am sorry to say. A concerned customer. Frannie Antonucci

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Opening Hours

Mon:9 am - 7 pm Open Today
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 7 pm

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