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Lowe's Home Improvement

Lowe's Home Improvement

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3.8 Google Review
200 McNaughton Rd, Vaughan, Ontario, L6A 4E2, Canada
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Google Reviews

Refresh Reviews 3.8


May 4, 2019
My worst pick-up and customer service experience. When I went to pick-up a BBQ that I had purchased online, I had to wait for over 30 minutes after giving the order details to customer service. Nobody bothered to tell me (the customer) what was happening. I asked three different people at the customer service counter and nobody could give me an update. Shouldn't online orders be prepared ahead of time? Customer service had called the day before to confirm that I was picking up the BBQ, so they were aware I was coming. I'll take my business elsewhere from now on.

Dec 12, 2018
Nice store, been here regularly when I was renovating my home recently , great store, some very knowledgeable and friendly people work here. Micheal in plumbing knows everything you need help with, they even have Micheal in electric who is very knowledgeable. Stephen in tiles is always handy and gives great suggestions, very helpful guy. Dani at checkout. Sivan in appliances, store manager Lisa is always approachable and helpful. I am sure I am missing few names, but great store and excellent, helpful, friendly, knowledgeable team members. Thank you everyone for your help.

Jun 22, 2019
Nice atmosphere to shop for household stuff. Good deals on things there.

Jun 12, 2019
One of the better Lowe;s out there in terms of customer service, Marisoul at the pro desk is super helpful

May 26, 2019
Do not use self- check out or you might be double charged. I used the self check out and my payment went through, but the machine froze while printing my receipt. I told the attendant and the attendant rudely told me that the payment didn’t go through, without trying to look it up. I was forced to check out again. There are now two charges on my credit card. It’s been a week, since I’ve addressed the issue with the assistant manager and nothing has been resolved.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm Open Today
Sat:7 am - 9 pm