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Lowe's Home Improvement

Lowe's Home Improvement

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3.9 Google Review
100 Portia Drive, Hamilton, Ontario, L9G 0G1, Canada
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Google Reviews

Refresh Reviews 3.9


Aug 3, 2018
I like products that Lowes carries better than home depot. I find they have more stylish products when it comes to kitchens, bathrooms and lighting. I find overall the staff is not as knowledgeable as home depot but there are a few experts if you are fortunate enough to find them. Also it is hard to find an associate if you need assistance. There are buttons you can press to call an associate which is helpful. The store is clean and the parking is sufficient.

Sep 5, 2018
This was a tough one since my experience is broken down over two days. On day 1 it was amazing 5/5 in fact I purchased $4000 worth of patio furniture and accessories. The lady who helped us was amazing and went out of her way to make our shopping experience a great one. Day 2 came to pick up my purchases made on day 1, got a friend with a pick up and lowes staff loaded the truck. Got home and notice that a table was missing from the items, no biggie went to the store and told the service desk that we were missing one item. This is where it goes down hill, the girl starts to accuse me of trying to get an extra table and that I was trying to scam them to get a free table, well I was livid I couldn't believe what I was hearing. She went on to say they would check the cameras to double check.... I did end up speaking to the duty manager who immediately found the table with my name tag still on it. Anyways I won't ever go back to this lowes location.

Jun 29, 2018
I've been holding off on giving a review since I find that it is usually a hit or miss with this store but more misses in the last little while. Some of the employees are knowledgeable of their products and others are not at all and rather than finding someone who does have more knowledge, they just tell you sorry. It is also very annoying when their own employees don't know what their sales are and that I have to point it out to them in their own flyers. I'm not sure if this is a common thing but during my most recent visit, the employees and managers seem to prefer to stand around and socialize rather than attend to the long line of people at the customer service desk. This is just my two cents. Not all bad here, prices are usually good when there's a sale but please put more effort into training your employees.

Sep 28, 2018
Great place for home improvements, tools, gardening needs. We've been going to Lowe's more than the other big box store.

Sep 30, 2018
Had a great experience with seasonal help. Elaine was fabulous!!! So helpful and such a laugh

INDUSTRY BLOGS

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:7 am - 9 pm Open Today

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