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On The Water Designs

On The Water Designs

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4.1 Google Review
1490 ON-11, Gravenhurst, Ontario, P0E 1G0, Canada
(705) 689-0884 www.onthewaterdesigns.com
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Aug 11, 2018
When our new boat was launched last month, it happened that our dock was not long enough for safe docking. So we went to On the Water Designs. Only within one week, they have designed, made and installed the dock extention which is perfectly fit for our boat. We were so impressed not only by their high efficiency, but also by their good management and professional work. Many thanks to Birt, Brandon, Kitty and Joann. Overall On the Water Designs is highly recommended.

Jun 12, 2018
Questionable customer service. Time to hire more people to handle their customer service department? They don't seem to want to offer support for the products they sell. They offer good looking docks but you try and get some information from them...crickets. A lot of other dock dealers out there; do your research first.

Apr 24, 2018
There is no service at this company at all. I went to the home show 2018 spent 30 mins at their booth and talk to one of the main sales guys Josh. I took his card , i emailed him numerous times and no response. This place doesn have any customer service and all i wanted to do is buy floats and hardware from there. Yes i will contact you tomorrow the president to let you know as Josh have promised to send me quote but has forgotten me after i sent him numerous emails. I went to Home show spent money for ticket to get info and connections like yours but got this instead. I guess if you re not spending 40 or 50 k yoh re no body for this company.

Dec 6, 2017
Bought a new dock from Josh at the Cottage Life show. Great discounts and quick installation. Everything about the purchase went exactly as planned or better and the quality of the custom dock is top notch. Other contractors could learn something from On the Water Designs.

Nov 6, 2017
Great product that worked well for our needs. The staff and service exceeded our expectations I would definitely recommend their product and company

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 7 pm
Sat:9 am - 3 pm

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