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Google Reviews

Refresh Reviews 3.8


Sep 19, 2018
Wow, service over and beyond. If you are looking at electrical, you will be served extremely well. Looking at door bells but a simple recommendation saved me money. Defywill go here for anything I may require in the future.

Sep 28, 2018
We always buy paint there. The customer service today was exceptional. The paint dude advised on covarage and shine. This is not their normal behaviour. Generally they don't care and don't want your business but today was excellent!!!!

Sep 14, 2018
Purchased an Uberhaus (Rona brand) shower faucet. The handle keeps coming undone after a week and I contacted warranty services and had both the handle and screw replaced - Same problem keeps happening. Only option is to tear open my wall and replace the whole thing AGAIN. Cheap, unreliable junk. Some employees are friendly, but some are rude. I purchased some led bulbs a cpl years ago from the clearance rack. I got home and took them out of the box and discover they are all chewed up and deffective. I brought back and politely explained to the manager (a young blonde lady) who said there is no refunds on clearance items. I politely repeated myself, also stating that they were clearly returned by another buyer who probably damaged them. She took them out of the box to have a better look and saw they were clearly damaged. Her reaction was "they all come like this, it's normal". At this point I was a little annoyed and said she's wrong (in a respectful manner). She got mad and said "fine I'll do the return". She abruptly took the bulbs and literally threw them into the bin. I tried to be polite again and thanked her for returning them, but she just remained unresponsive and immature thereafter. Another time recently I went in the price rang up wrong in which scanning code of practice was not recognized. I went again the next day to buy another item and again the price was wrong and scop was not recogized with even a different employee. Unusual compared to other hardware stores based on personal experience. Hard to keep a store honest when multiple items are ringing in wrong and nothing is being done to be accountable.

Jun 8, 2018
I ordered a fridge online for delivery, as it wasn't available in store to purchase. I received a confirmation email that I would be contacted within 72 hours to confirm a delivery date. Four days later, I got an email stating my order had been cancelled. I called customer service right away and was told the product was discontinued. After some discussion, I was forwarded to a manager who basically could do nothing for me. No price match offered on a comparable product, basically just "sorry". No explanation either as to why discontinued product is on their website, or why it took them 4 days to realize this. Terrible customer service. Buyer beware.

Aug 1, 2018
Surprisingly good selection for a store that size. Helpful staff.

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm
Thu:7 am - 10 pm
Fri:7 am - 10 pm Today
Sat:7 am - 9 pm

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