Get to the top of the directory by claiming your business!
Home & Garden RONA

Home & Garden RONA

Claim Business
3.5 Google Review
110 W Toronto St, Toronto, Ontario, M6N 5B7, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.5


Sep 8, 2018
Extremely helpful staff. I placed an order for a barbecue online and after more than 24 hrs, didn't receive a confirmation that it was ready for pick up. I called and spoke to a gentleman in customer service who took my number and said he'd call me back with an update before he went home at 8:30 pm. Well, 8:30 came and went and I wasn't surprised that I never got a call... but imagine my surprise when he actually called me just past 8:40 to tell me that my order was tagged and ready for pick up. When I went to pick it up, two of the young men working there spent 20 minutes trying everything to fit it into my little car (they ended up having to take it out of the box and were very careful when loading it). I was so grateful for their help, and the fact that they did it with good humour and smiles on their faces. Thank you!

Sep 26, 2018
I don't know why I ever shop here. Every time I go in and need customer service the wait is extremely long. And there's only one cashier ever open. My most recent experience is that I purchased a conversation set at the end of April. The glass on the coffee table broke without anyone or anything being near it. I was walking towards my garage and behind me I heard a loud crashing sound...it was the table. I researched it and it seems this is happening all the time with these glass table tops, apparently part of the reason is due to a change in temperature. Even though the set comes with a 1 year warranty I'm being told there's likely nothing that can be done because its the glass that broke. The Stockyards location no longer has any in stock as its past the end of season, however the Grimsby location does, but apparently having that location send the table to the Stockyards location "is not how it works". Give me a break. It will likely end up just sitting there and not even sell. I think I've finally learned my lesson and will not be taking my business there anymore.

Aug 6, 2018
I don’t know how Rona stays in business based on customer service alone. The prices are also consistently higher than at Home Depot. More often than not, the price that rings up is different than the price listed on the shelf, and service is incredibly slow and often unhelpful. I am giving two stars because I did buy 2 plants that are doing very well, but overall I am very unhappy with how little Rona values its customers. Even when I called in with a complaint, Diane (the customer service manager) promised action, then just went silent and didn’t respond to follow up messages. I gave up. Home Depot it is!

May 14, 2018
Pretty good experience with this location today. Staff were polite and responsive. They have brands and items not stocked across the street at Home Depot. Frequently see unadvertised in-store specials as well. Bit a backup at customer service desk this afternoon and neither of the two items that I came for had prices on the shelf. Worth a look especially compared to Canadian Tire.

Jun 18, 2018
It sucks that I just want to give my money to a Canadian company but then you won't match Amazon prices. CT, HD and Best Buy all do this, as long as Amazon is the seller. How is it better to make no sale rather than a sale at a discount? I can't imagine compressors are flying off the shelves.

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm
Thu:7 am - 10 pm
Fri:7 am - 10 pm
Sat:7 am - 9 pm Open Today

Hardware Near Me

The Home Depot

The Home Depot

2121 St Clair Ave W, Toronto
Baby Point Hardware

Baby Point Hardware

777 Annette St, Toronto
Downtown Lumber

Downtown Lumber

9 Morrow Ave, Toronto
Bastone Home Hardware

Bastone Home Hardware

1212 Dufferin St, Toronto
Pollocks Home Hardware

Pollocks Home Hardware

347 Roncesvalles Ave, Toronto