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Northgate Home Hardware

Northgate Home Hardware

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3.3 Google Review
810 Colborne Rd, Sarnia, Ontario, N7T 6V8, Canada
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Refresh Reviews 3.3


Aug 12, 2018
Love this place ...always have the hard to find stuff. Staff know there stuff. Great if you like to avoid big box stores.

Apr 18, 2018
They dont know how to make keys. The one guy I always went to who knew how left for a new job. Save your time and go somewhere else for keys. This is my 3rd key with a 3rd different person that doesnt work. The first lady handed me my key and literally said, "It probably won't work." Uh ok? Did not fit. Went back. Not fitting. Went back again. The 3rd lady she was nice but she got my original key mixed up. I told her to give me all the keys. The one she marked as the "original" was NOT the original.. good thing I told her to give me all the keys or I would be locked out and pissed. None of these fit. Going to get a refund and go somewhere else. They all need training as far as keys go.

Dec 20, 2017
While looking for small air compressor quick connect. 3 associates helped me locate what they say was the right one. I even had a picture. Paid $20 and went home only to find out it didn't fit was the wrong one. I returned to the store to be told no return as package was open and no returns on tools. So 3 associates sold me the wrong one and now take no responsibility. GARBAGE CUSTOMER SERVICE!!! What a scam. Will never shop there again and will make sure everyone i know stays well clear. I want a Manager to call me. Cashier says not sure that is possible. Just a joke operation.

Jun 16, 2017
WOW - what a service? Come up to the counter, the guy by the register is talking to a couple, and I am waiting. He does not even pay attention to me standing with the purchase in front of him, busy talking, and it would not be a problem if he said something like - I'll be right with you or anything in that matter. In about a min or 2 another one comes up and asks if I have been served yet? When I made a remarking about the other one not paying attention to me waiting to get served, I was told he was finishing up with a customer - talking perhaps? When I asked for the store manager, the one who did not pay attention to me said that its him. When, I asked about the owner, he said, I am the owner. Then the one how served me, ironically smiled. Very, very ignorant. Perhaps, she is the vice manager? If you want to buy something at HH go to the other once, where the nice people work. WOW, what a service?

Aug 4, 2018
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Opening Hours

Mon:8:30 am - 5:30 pm Today
Tue:8:30 am - 5:30 pm
Wed:8:30 am - 5:30 pm
Thu:8:30 am - 5:30 pm
Fri:8:30 am - 5:30 pm
Sat:8:30 am - 5 pm

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