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Sep 26, 2018
Everyone in all departments were so friendly and helpful at this location!! I went to pick up an online order but needed various items around the store as I waited for them to find my order. The girl in hardware gave me a tip that saved me $25. The guy in appliances educated me on water filters. And check out was a breeze! Best place to shop when it comes to big box diy stores.

Sep 18, 2018
The little girl named Kim (a newbie to the North Queen store in Toronto west end) working at the customer service desk somewhere around 1:30 on September 18, 2018 was THE MOST HELPFUL little girl EVER! Thank you Kim for all that you did for me in regard to that defective drape. You went above and beyond. Take care of your Shepherd doggy!

Aug 9, 2018
I have dealt with many hardware stores through the years including Home Depot, Rona, Lowe’s and many more and never have I experienced so poor service than at this Home Depot. There are a lot of staff available but nobody seems to be able to help you with anything!! Today at the pro desk we were “brushed” off making us feel not important!! What kind of customer service is that!!! Never again will I purchase any big orders from this store. I really prefer Rona or Lowe’s so much better customer service. I hope the manager of this store reads the reviews . He/she will have to improve customer service.

Sep 16, 2018
Went from 3 days just 15 minutes before they close. I went to buy something for a bathtub that's clogged. I met Bill. First I was embarrassed that I went right before they close and usually the associates are tired anywhere and they might give you an attitude which was the opposite to what happened. Bill made me feel as if I was the first customer to meet that day. He asked me a lot of questions to diagnose the problem as if I was dealing with a doctor. Started to suggest solutions. He was really cooperative and helpful. My experience was really pleasant. These type of people are rare. He's an asset to Home Depot. Thanks a lot Bill.

Sep 18, 2018
Good location, well stocked, friendly, knowledgeable and engaged staff. The help is always on point with extra information that comes with experience that is SO VERY USEFUL for a learning DIY-er like myself. CON: I wish they would have more sales so I can spend more of my money here but I get it, with the business model they have build they don't need to offer discounts to drive their sales and store traffic. So good job!

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm Today
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm
Sat:7 am - 8 pm

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