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Moen Inc

Moen Inc

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4.3 Google Review
2816 Bristol Cir, Oakville, Ontario, L6H 5S7, Canada
(905) 829-3400 www.moen.ca
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Google Reviews

Refresh Reviews 4.3


Jun 29, 2018
I don't know how they got their 5 star reviews. I called multiple times and was told the waiting time to talk to somebody was 30 plus minutes. Finally left a message which was supposed to be returned in 30 min so I waited around and nobody ever did return my call. I finally stayed on hold until somebody came on and was told my warranty part would be sent right out. A week and a half latter I still have not received it. I finally had to buy the replacement part from the hardware store which was supposed to be warranty. A lifetime warranty isn't much good if you don't honour it.

Aug 19, 2018
Exceptional service with very helpful staff. Moen lifetime warranty parts replaced for free without any questions asked. Staff will give you step by step instructions on how to change the faulty part.

Sep 26, 2018
not a great experience shipper seem to have an attitude like he was the best and I meant nothing won't be going back there

Aug 17, 2018
I purchased a Moen Kitchen tap through our local plumber a few years ago, it never worked properly, it would not swivel on the base easily and would eventually seize up. The removable wand has now started to leak at the ball joint. I have had the plumber back a few times but the problem just comes back. Moen's solution is to send me a few 'o" rings, expecting me to dismantle and repair. This is not an acceptable solution. I will purchase another brand that works properly.

Sep 5, 2018
Best warranty ... great helpful staff.. cartridges for life

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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