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Great Lakes Ace Hardware

Great Lakes Ace Hardware

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4.5 Google Review
22611 Michigan Ave, Dearborn, Michigan, 48124, United States
(313) 274-2121 www.greatlakesace.com
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Google Reviews

Refresh Reviews 4.5


Aug 1, 2018
Usually get help when you need. May be young but they're knowledgeable. Never up sell me, I like that. Close staff who work well together. If u want a large item, buy online & then just pull around to pick-up w/ I.D. & they'll load up for you. Great selection. Wish outdoor area had a greenhouse setup. Always ask if u think it's not in store. May leave w/o seeing your item.

Jul 28, 2018
Ace is the placeā€¦ friendly service and very helpful and carries a lot of items for good prices. When you just need to run in and get the items you need without walking 🚶 through 50 isles. Give this review a thumbs up please.

Aug 10, 2018
Everything in the store was going good. The employees were great, they have a sign that says now hiring 'smiley faces' yet the manager had no idea what smiley faces means nor did he know what good customer service is. I was purchasing something that was in the clearance section and it was listed for $2.65 however when they rang me up it rang up for $39.99 I told the guy I did not want the product. He said its okay we will correct the price. I said okay great, so the manager came and said no problem we will correct it for you, I said okay great. He then said actually NO I won't sell you that item, (with attitude)I asked why he changed his mind so quick? He said because I don't want to sell you that item for that price and then he walked away with the item. (I honestly think he wanted to purchase it for himself) but he didn't have to be so rude about it. It was so weird the way he ticked like a bipolar person. I mean I'm still wondering why he did that. I don't care for the item it was a flashlight I have a million of them (was just buying it because the price)but its just bothering me why he acted like that. I guess I'll never know lol. Due to that reason I will not return to that store again. I almost walked out without buying anything I was gonna say I don't want anything anymore. But I didn't want the cashier to have to deal with calling the manager again to void everything out and most likely snapping at the cashier for no reason at all lol.

Aug 22, 2018
I like this ACE. it is old school hardware with some very knowledgeable employees.. IT is sad these are going by the way side and slowly becoming extinct. I keep shopping hoping to keep it around...

Sep 8, 2018
Great, helpful staff. Nice paint section. Clean and organized store.

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Opening Hours

Mon:8 am - 8 pm Open Today
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm
Sat:8 am - 7 pm

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