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Device Doctors

Device Doctors

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3.7 Google Review
64 St Peters Rd, Charlottetown, Prince Edward Island, C1A 5N8, Canada
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Aug 1, 2018
My husband took my phone to Device Doctors to get the screen checked out in early May. He was met at the counter by this gentleman who asked him to fill out some paper work with contact information description of the phone and problem. He was quoted $129.00 for screen replacement then they placed the phone and paperwork along with the box for the phone in a tray and told him that they would call when it was done. Two weeks later he stopped in and requested an update, they said that there were six of them on the repair table now with the same problem and they would give him a call. We waited another 2 to 3 weeks for a call, so he then returned and talked to another gentleman who had the paperwork in hand and told him that he would have to speak to someone else and they get back to me. They have had the phone for for almost three months with no answer. My husband returned today requesting my phone back and the man stood there and basically called him a liar. He said that they don’t have the phone, there is nothing in their system stating that they ever had it and they don’t recall him ever bringing the phone in. He got understandably upset and demanded the phone. They responded by asking him to leave. There is personal information on that phone so I am getting the police involved. They have either lost or have stolen my phone. Either way anyone taking their devices here for repair are putting their personal information at risk. Please BEWARE!

Jul 3, 2018
I went there with my Motorola that was not charging. The guy said that did not have the parts to fix anyway but would try another possibilities like charging my battery outside of the cell phone. After one hour the guy phoned me and said that the problem was fixed and would cost me 80 plus taxes. I went there and they told me that got the parts from another Motorola (wasn't new). I asked for a discount and the guy said no. They should have contacted me to inform me about the price (I wasn't expecting to be so expensive like that specially with used iPhones to sell for 50 in the store). Or maybe it was because I am not from Canada and I could noy argue with my poor English. Anyway, I am really upset about that. I don't have this kind of money to expend in a messed up situation like that.

Jul 11, 2018
Great people to deal with Cory goes out of his way to help ya. Vert satisfied

Jun 20, 2018
Please don't go there and don't change batteries ever there..they will replace by cheap staff that damage shortly after replacing.. the owner said I'm not customer which is disrespectful lie.

Apr 28, 2018
I talked with apple support for 2 hours and they tried many options to fix my iPhone 7 plus and had no clue how to solve my problem and requested me to send it to apple for repair. It would have been much more time consuming and expensive to deal with apple. Device doctors were professional and quick to fix my iPhone 7 plus in 30 min with only $35. Thanks Device Doctors

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm Today
Sat:10 am - 5 pm