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Réno-Dépôt

Réno-Dépôt

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3.9 Google Review
2199 Rue Lapierre, Montréal, Québec, H8N 1B3, Canada
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Google Reviews

Refresh Reviews 3.9


Sep 18, 2018
I try to avoid coming to this store and location as much as humanly possible, however, the few times that I must, CONSISTENTLY, EVERY. SINGLE. TIME, there are NEVER any sales associates on the floor, no matter what time of the day or day of the week!! To rectify, I am told I have to go to the Customer Service desk to have an associate paged (how is that good customer service--to be told to wait in a customer service line to get service?!?!), but there's only 1 overworked-to-death employee at the counter, who has a massive lineup ahead of them, their phone is ringing off the hook, employees are getting their attention them to give product/take away products, it's a disastrous, disorganized, overwhelming ZOO! When I finally do get an overworked associate, they are exhausted, very rude and sarcastic and out of patience. I ALWAYS leave here in a bad mood and ridiculed. Clearly there is a staffing issue at this store and head office needs to sort it out, it is purely out of management's control. ..

Oct 3, 2018
Great Store Friendly Staff Everything your looking for and more Staff knowledge and more willing to help you find out what your looking for Sales every week .

Sep 17, 2018
I don't know why we put up with service like this. So hard to get help, people couldn't be bothered. Must be at delivery site from 7am - 7pm! Lol, ridiculous. Home Depot has much better service and worth the extra km to go there.

Sep 17, 2018
I knew what I wanted. I found it easily and I left. No need to get help from any of the staff. In and out within a few minutes.

Aug 27, 2018
Reno Depot is missing all the key elements for basic renovations. Rona or Home Depot offers much more choices from screws to lightning. Reno-Depot is very disapointing. We are in Lasalle and we are stuck going to other stores constantly.

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Opening Hours

Mon:8 am - 9 pm Today
Tue:8 am - 9 pm
Wed:8 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 9 pm
Sat:8 am - 5 pm