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Réno-Dépôt

Réno-Dépôt

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3.9 Google Review
1505 Boulevard le Corbusier, Laval, Québec, H7S 1Z3, Canada
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Google Reviews

Refresh Reviews 3.9


Jul 15, 2018
Never again. I was tossed around on the phone like a football from person to person. After spending an hour and a half on the phone with them due to our online order not even being shipped to us after 10 business days, we found out it was because they actually lost our package they received from the distribution center. We sent an email to them a few days prior and never got a reply so I called. Their solution obviously was to literally just not follow up with us on the matter. When I was told over and over what the problem was with the situation, I tried asking what the solution is going to be for us to get our order worth hundreds of dollars but the girl on the phone kept talking over me constantly as I was trying to ask the question. It led to her saying "I can't deal with you I'm putting you on hold". I called back many times to cancel the order and every single call was ignored. I received a call back immediately after with an apology from the girl but the damage has already been done. Once we receive our product, it will be the last time we ever order from them again. Not worth the headache. Amazon 1, Reno Depot -10000. Why go through such a headache when you can click a button on Amazon and have it show up on your doorstep the next day? Lol

Jun 23, 2018
I was very disappointed today when I went to buy planks of wood. I looked for someone to help me and a woman in the kitchen section called someone. I waited 10 mins until i saw another employee and asked him to help. He called for assistance. Another 5 mins pass and I see the first lady, walking around doing nothing. She said someone will be with you soon. I told her I already waited nearly 20 mins and I had to leave, her response 'wow, you are impatient' Yeah ! I have the right to be after waiting 20 mins for assistance to only walk right out and pass employee after employee doing nothing. I took my buisness to Home Depot where I received assistance the moment I walked in the door. Good riddance... I wont be going back to Reno Depot. Horrible service! Paying employees to walk around doing nothing 👎👎

Aug 10, 2018
Slow service unknolageable staff waited 20 minutes for a person to help me in took section no one to be seen on a Friday

Mar 16, 2018
Terrible customer service. If your missing your receipt, these guys will try to cheat you out of half your money if they can. We bought a shower enclosure that ON THE BOX says its 40x32. When we measure the enclosure its only 38 inches. They confirmes that it was a defect and mislabel. But then want to return us 250$ in credit instead of the whopping 500$ we actually spent. Now we are stuck with this enclosure! Thanks a lot reno depot for the fine service and terrible organization of your locations

Jun 3, 2018
One of the worst Reno dépôt. rarely have whatever you are looking for in stock. 2x4 looks like banana...

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm Open Today
Wed:8 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 9 pm
Sat:8 am - 5 pm

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