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Pookey's

Pookey's

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4.5 Google Review
107-101 Granada Blvd, Sherwood Park, Alberta, T8A 4W2, Canada
(780) 464-1228 www.pookeyspetfood.com
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Google Reviews

Refresh Reviews 4.5


Mar 12, 2019
I've been here a few times in support of a small business, that being said today will be my last visit. I've always found the staff here is unapproachable and full of attitude. Today I bought 2 dog collars - a small one that cost $10.30, and a large one at $12.50. They rang the small one in at $13.50. I mentioned it said $10.30 on the tag and she said it must have been "priced wrong". First of all, that's not my problem. I expect to pay as advertised. Also, every matching collar was priced the same! She had no intent to fix THEIR problem still charged me the $13.50, and made me feel as though I had inconvenienced her. $3 isn't a big deal, but the lack of giving a **** is!! Won't deal with that again.

Dec 13, 2018
I always love to support local whenever I can...Pookey’s has great prices and great selection. I love their handmade treats and bandanas. I also love their rewards program! Such a nice surprise when I go to pay, and I find I have enough points to make my purchase free! What I will say though, is that every time I go in there I am disappointed with the customer service :( I walk in to a completely empty store and no one will even look up and acknowledge me. There is never any friendly contact, or any offer to help me find what I’m looking for. BUT! This place has lots to offer in regards to products...if they could work on their customer service, this would absolutely be a 5 star place!

Mar 28, 2019
Service was excellent the young lady that helped me was very helpful recommended the store to everyone for their pet supplies.

Feb 15, 2019
Good selection of pet supplies. Nice to support non big chain stores.

Mar 2, 2019
Great selection of pet foods and supplies. Great service, and always happy to help.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm Today
Sat:9 am - 9 pm