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Mr. Pet's

Mr. Pet's

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3.9 Google Review
3170 Tillicum Rd ##10, Victoria, British Columbia, V9A 7C5, Canada
(250) 380-7990 www.mrpets.ca
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Google Reviews

Refresh Reviews 3.9


May 21, 2023
I have gone in there a few times now for fish. The staff were very nice upon my arrival and have greeted me from the front cash desk. But all the times I've gone in there to buy, all the staff members seem to have better tasks to do than serve paying customers. "Animal compassion" or some similar term seems to occupy all staff members at the front counter. I've had to ask for service along with other patrons after waiting over 10 minutes. And then told that they aren't ignoring us; they just have this better task to do, and we are to wait patiently for this "bonding" time to be over.... Although I very much appreciate the time and effort they take to care for animals, I however, do not have the time to wait however long for service while three staff members stand around at the front cash desk ogling, and I can assume the other patrons felt the same as we all walked out of the store at the same time after being told that as well. I have only ever been successful once in receiving some customer service for some fish. Pet's Smart down the road has a great selection of fish too and staff who are eager to help paying customers.

Aug 7, 2023
Christine in Aquatics was super helpful with our tank needs and really friendly! They do free water testing to help troubleshoot what could he wrong with your tank! If you are having any tank issues - make sure to go see Christine at Mr.Pets!!

Jul 4, 2023
Had to return an item for my dog as it did not fit and they made me come back with everything else that was on the receipt to confirm I had actually bought it. Who treats their customers like that? This store has gone down the toilet with these new owners. Will not be coming back. I recommend the bosleys just up the road, on burnside.

Jul 8, 2023
I was hesitant about Mr Pets, but it turns out they might be the best in the city. They seem to genuinely care the most about their animals, for example they keep their betta in tanks. Not tiny cups.

Aug 17, 2023
Love this store... Might look old and unkept inside, but has the most unique pet options !

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm

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