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Westwood Grooming Salon

Westwood Grooming Salon

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3.7 Google Review
3030 Lincoln Ave, Coquitlam, British Columbia, V3B 6B4, Canada
(604) 552-2677 westwoodgroomingsalon.com
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Google Reviews

Refresh Reviews 3.7


Jun 12, 2018
Very friendly and professional, nice! our dog Rikku loved the place!

Aug 13, 2017
My Pekingese/Yorkie Oliver has been groomed here several times, and we have been very happy with the service! We especially like that you can request that they be bathed and groomed straight through, without having to wait in cages or in between other dogs. Very happy about how quick the appointments are! Oliver was always scared to go to the groomer, and now he doesn't mind going! Thank you for treating him so well and giving him a great hair do :)

Jul 22, 2017
Very happy with the service! Friendly and helpful staff. You can feel the dedication that is put in what they do. Spot & I will definitely come back.

Mar 20, 2017
She's amazing with my mini schnauzer. My dog, he's quite a grumpy old guy and doesn't get along with many people. At home it would take me 3hrs to give him a hair cut. The groomers here are so patient and efficient with him. They also remember my dog Iain every time.

May 18, 2017
Called to make an appointment and the person who answered was rude. Kept putting the phone down and yelling at someone, like they were across the room. I am sure the animals don't appreciate being yelled at so I decided to go somewhere else. Just because some people put a good review out on the intranet doesn't mean the place has that great of customer service or is good for your pet. How do we know that it isn't there friends putting all the reviews out there. I am skeptical of this place. UPDATE: I phoned Westwood Grooming. I find it very weird that the owner is so defensive. Look at her answers, always defending, not apologizing. I am glad we didn't take our dog to her. Hope others read this and her responses and really think about what her responses say about her customer service. If I was an owner I would apologize even if the error wasn't mine just to keep in good standing with customers.

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