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Pampered Pets and Care

Pampered Pets and Care

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3.8 Google Review
103-8434 120 St, Delta, BC V3W 7S2 120 St, Surrey, British Columbia, V3W 7S2, Canada
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Refresh Reviews 3.8


Feb 17, 2018
We were touched by how much care and attention they gave our 16 year old pom cross Bear (a regular client). His entire demeanour has improved since getting his teeth cleaned...and his health and safety was always a priority at pampered pets. THANKS AGAIN Rhonda and Barb. Jen Guzman from Surrey

Oct 25, 2017
I used to go here for nail trimming but found that the staff were always changing and they were very rushed with the service. I felt that my dog wasn’t comfortable and stressed out when there, and they could see that and never tried to calm her nerves. Her quicks also got cut and they didn’t say anything to me about it but I heard her yelp and she was pretty upset after. I also had a neighbor who had a terrible grooming experience where her senior dog was hurt too at this salon, and in that situation they too didn’t say anything (it was really bad).. I now go to another groomer (not at this salon, see my reviews) who is amazing and the complete opposite. I really trust my dog with her and I don’t worry with her like I did when I went to this salon. She’s very patient and gentle and kind.

Jan 14, 2017
I've been taking my two small dogs here sense they had their first small shop. The quality of their service has improved as their business as grown, as a business should. I hope now they've moved with a larger space they will have more groomer stations & groomers; I find a few appointments half lasted much longer when it's very busy. It's hard to read the posts on here of people who have had horrible experiences, can't imagine how I'd feel. Hopefully the PP owners read them promptly & gives a second opportunity to make sure they have taken best care to check back 2nd time & make sure they've done best to fix what went wrong and taken 200% care of that dog to the Dog owners satisfaction. I hope everyone s dog who have had any issues are well and all who go to this groomers is as happy as I have been 🙂

Sep 23, 2017
Zarina is a 16 year old Maltipoo and her teeth were really bad when we first found out about Pampered Pets. Due to her age I didn't want her to go under anesthetic at the vet's office but I was really worried about the condition of her teeth and her advanced age. Rupert is 10, his teeth weren't as bad as Zarina's but definitely needed cleaning . Finding out about Pampered Pets was wonderful. Rhonda and Tamra were awesome with Zarina and Rupert. They took their time with Zarina to make sure that she wasn't too stressed through out the process. They were always professional and accommodating to make sure that Zarina and Rupert had as little discomfort as possible. Today both their teeth are clean and their gums are not infected. We are very grateful for what the ladies at Pampered Pets did for us.

Jan 26, 2017
I've been a customer for a year but that ended few days ago, when they did not follow how "Bath and Brush" is described on their website! My dog came out just as how I left her! Dirty paw, NO PAW PAD TRIM. NO SANITARY AREAS TRIM. NO BLUEBERRY FACIAL. NO BANDANA OR BOW. I HIGHLY HIGHLY DOUBT THAT MY DOG EVEN GOT A BATH. Her minor tangles were not even brushed off. $ for what? For a nail trim? I can never leave my dogs in this pet salon, never again. This pet salon is such a disappointment. Im just wondering how there getting 5 stars false reviews.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm Today
Fri:9 am - 5 pm
Sat:9 am - 5 pm