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Pet Planet

Pet Planet

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4.2 Google Review
4400 32 St, Vernon, British Columbia, V1T 9H2, Canada
(250) 558-5514 www.petplanethealth.com
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Google Reviews

Refresh Reviews 4.2


Mar 19, 2018
Was driving through Vernon and my dog was acting up in the car a bit so we stopped here to get him a toy and stretch his legs. The staff was great, super friendly and helpful, they actually seemed to know the products and have used them! My dog came into the store and he sometimes is a bit timid in new places but the environment is very friendly and he wasn't scared at all! I was impressed. Will be back again next time I am in the area. Really appreciate the great service.

Jun 9, 2018
Great setup for washing the pup! Way easier on the back and the plumbing than doing it at home. Friendly staff!

Jul 20, 2018
The best of the two pets stores I go too

Jul 17, 2017
I've been going to Pet Planet for all our food and dog washes since our 8 year old dog was a pup. The quality of service seemed to decline with a change in ownership a few years ago, but I've continued to shop at this location. However, that will likely change because of my experience on Sunday. I drive 20km to Pet Planet on Sunday to wash my dog, the dog wash was empty, and the store closes at 5, and I was turned away at 4:32pm! And I am pretty sure you are only allowed 10 or 15 minutes in the dog wash, so I would have been done 15 minutes before they were to close for the day. *UPDATED* Upon visiting the store this week, my concerns were addressed by the owner with a sincere apology. Had the staff member on duty that day communicated that it was an improvement maintenance issue, I would have completely understood. Maybe a learning opportunity for this team member in the value of communication and attitude toward a customer. Dog will be going for a much needed wash soon (but probably not on a Sunday).

Jul 30, 2018
Very helpful and friendly staff

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm Open Today
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 6 pm