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Total Pet

Total Pet

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4.0 Google Review
1985 Harvey Ave, Kelowna, British Columbia, V1Y 6G5, Canada
(250) 860-4517 totalpet.ca
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Aug 19, 2018
I was in the store on Saturday. The store was so hot in there it was unbelievable. I felt very concerned for the poor animals in the cages in the back . If there store doesn't fix the air conditioner, then I hope they will have enough respect for those animals and surrender them to some place they can be properly taken care of . Aside from that the poor fancy rats etc in the back had no food and there water was disgusting. I did mention this to staff as they could check on the poor animals. The staff themselves looked over heated . I felt bad for them and the animals . Where are the owners ???

Sep 19, 2018
The staff are always friendly here, and there is a large selection of pet food and toys for all kinds of pets. My fiance and I got both of our cats from here and we continue to buy their food and litter here through the store's loyalty program. Some of the accessories can be a bit more expensive but the prices are still better than the likes of PetSmart.

Jul 18, 2018
I adopted a baby guinea pig from a girl I notice works here due to my frequent visits to this store. I received this poor guinea pig in terrible health (severely infected bumblefoot) as well as very dirty. I’m just surprised someone like this can work at a pet store! she also my last few visits I’ve noticed is rather distant as an employee. Doesn’t even recognize me as I walk in the door or say hi. I have never received an offer of help while in the store while she’s on shift as she is always off to the side having her own conversation or rather doing something else. This employee has coloured hair, possible blue or purple. The rest of your staff is great, sad to make this complaint.

Jun 22, 2018
I went to total pet and saw two young female employees outside vaping. One had coloured hair and the other was blonde. I know them as I go here often. So unprofessional. I went in and wasn’t acknowledged at all, no one was even in the store. I walked out after 10 minutes of no one being in there to help me buy fish. Severely disappointed and amazed that these employees are still working there. The store is often a mess when these younger employees are working and they do not offer help or seem knowledgeable about anything.

Aug 5, 2018
Decent place for pet supplies. Friendly staff and good selections of many items.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 9 pm Open Today
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 9 pm

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