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West Coast Sassy Cats

West Coast Sassy Cats

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4.5 Google Review
587 Stornoway Dr, Victoria, British Columbia, V9C 3L1, Canada
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Mar 14, 2018
Sally gave Jezebel some much needed TLC. She is an easily stressed cat and I was worried about how the appointment would go. Sally had total control and was loving and attentive every step of the way. I can't thank you enough Sally! Jez looks so cute with her Teddy Bear Cut.

Nov 6, 2017
I have five cats which Sally has been grooming/shaving for three years. She is wonderful. Really kind, really good with the cats. She was a vet tech for 14 years so if you have some concerns she can help you decide where you should see a vet etc. She volunteers once a month with Vet for Pets which is for low income, homeless people with pets. She is just an all round great groomer and human being. I love her!! I just saw a review about Sally being late. I don't know if you have ever worked with animals but they do not sit calmly and let you groom them. They fight, growl and hide. Hour appointments can stretch to 90 minutes to 2 hours not through any fault of Sally's. My personal belief is that it is not how long you wait but who you are waiting for. I will definitely wait for Sally.

Dec 26, 2017
My cat has been to a half dozen groomers over the years but I have never been so happy with the service. Absolutely everything was excellent. She was so gentle and attentive to my cat's comfort and the cut is perfect and exactly what I requested. Also she took the time after the grooming to thoroughly discuss my cat's health (ears, skin, bum, etc) and gave me some great suggestions for his anxiety and chronic licking. She's got my highest recommendation.

Jul 25, 2017
Sally does great work yet was almost a half hour late for our appointment and did not address the issue nor act like it was of any consequence, (although her co-work had a fresh cup of Tim's in his hand). When I calmly brought up her tardiness and that I was upset that she was so late without a phone call to warn me she said that she "can't work under these conditions" and refused to come back again. I wish that her attitude was as professional as her work, I expect more maturity and accountability from people I work with. We waited a month for this appointment and have sent her countless referrals in the past, it is a shame to learn that she does not value repeat clients or their time.

Jun 24, 2017
Sally is amazing. The "cat whisperer". She far exceeded our expectations. Our 2 boys had never been groomed & both are skittish towards strangers...well not towards Sally! Highly recommended.

INDUSTRY BLOGS

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