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Critters & Friends Pet Supplies Ltd

Critters & Friends Pet Supplies Ltd

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4.4 Google Review
991 Stayte Rd, White Rock, British Columbia, V4B 4Y7, Canada
(604) 535-8278
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Refresh Reviews 4.4


Aug 8, 2018
Great service and I was definitely more than pleased on how my dog was groomed. Well priced and came with a free nail trim with my grooming purchase, and was all $55 in total which was a great deal!!! I would definitely recommend to anyone with a dog or a cat!

Jul 28, 2018
I live right nearby and thought I'd try Critters and Friends out. They are primarily a grooming place, so I figured they couldn't be any better/worse than Petsmart. Besides, it was $70 for complete care compared to Petsmart's $120. What a mistake this was! The owner, although very contrite about the whole ordeal, wasn't the groomer on this day. The problem was the complete ineptitude and unmitigated incompetence of the groomer. In the photos you can see that she literally cut him so hard with the clippers that he was bleeding (and in so much pain back at home). You have to be screwing with me that a groomer doesn't know when they've clipped skin? I mean, I'm sure Rook (my dog) winced or yelped, so then not only did this happen to one ear, but to then do the exact same to the other? Really? I thought his excitement to see me when I picked him up was simply his wistful exuberance, but it was probably his relief and excitement at getting out of there. Additionally, the grooming was third rate at best. In the photo you can see how one leg is trimmed while the other is long. As well, the flowing curly hairs on his haunches, which I wanted kept, were shaved off (very poorly done, I might add). Not only would I not recommend Critters and Friends for pet grooming, but if you find yourself having to use their services, then please ask for a groomer other than the one who butchered my poor Rook. Look at his face, who could honestly do such terrible things to such a wonderful animal.

Jul 7, 2018
Great service! Great price! Friendly staff went above and beyond for me. My dog looked great and seemed to love it there.

Aug 8, 2018
wonderful staff and a well priced excellent groom of my dog, would 100% go again and recommend to friends and family

Mar 25, 2018
Great service, and friendly staff. Very affordable price. They did a great job on my puppy, and Very well done! Thank you!

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Opening Hours

Mon:9 am - 7 pm Open Today
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 6 pm

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