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Total Pet

Total Pet

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4.1 Google Review
1323 Main St, Smithers, British Columbia, V0J 2N3, Canada
(250) 847-0267 totalpet.ca
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Apr 22, 2018
I love this store. Such lovely staff and always a large variety of animals :) Recently purchased a hedgehog and they were really helpful with setting us up with what we needed for him!

Aug 1, 2018
Great employees, standart total pet merchandise, ABYSMAL behavior from the manager. I will be paying the extra money to order my supplies online so I do not have to support that woman.

Jul 27, 2017
Special ordered two female chinchillas. Prepaid. When they came in, only one was female. We waited for a month and upon inquiry were told they cannot tell us when or if they can get one. I reflected a few days on phoning them and asking for my money back, but just before I did that, I received a call that 'we have your Chinchilla'. I told the employee I had waited too long, integrating the two would now be difficult and we very likely would not take it. After that I received an angry call from the manager on voicemail, and upon returning the call a day later she was verbally abusive and absolutely unwilling to resolve the situation. She now has my money and makes a double profit on an animal. Very bad business practice and terrible way to treat customers, I will not recommend this business to anyone.

Jan 5, 2017
I have to say to everyone that Kathy at Total Pet was absolutely amazing. I've been so worried about my senior toy dog and went in there for help and have never met someone so committed and knowledgeable about pets that did not cost hundreds of dollars. She asked me so many questions about my little fur baby to get the best plan for her. When I got home and gave her all of the medicines (all natural by the way), my dog was feeling better and more up beat within two hours. The care Kathy took in getting me all of the right products to help my dog feel better and the right food for her needs was impeccable. She also gave me a lot of samples to try for different foods both for my dog and senior cat. The head and tail calming treats worked wonders and Angel had a great nap thanks to you🙂 I am so grateful to have met her at the pet store. Also, the young boy working the front desk knew that he did not have the expertise to answer my questions and politely referred me to her. He had great customer service as well and is on his way to having that knowledge to help customers the way she does one day. Thank you so much Kathy!! And the young gentleman!!! You really made our nights a lot brighter and pain free. We will see you soon!!! Amanda and Angel🐶

Jul 8, 2017
Wonderful and Friendly Staff. Will go the extra mile to help you find what you need, or direct you where you may find it. Trained breeder on-site, knowledgeable of all varieties of animals including reptiles, mammals, and aquatic animals.

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 9 pm
Sat:9 am - 6 pm Today

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