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Total Pet

Total Pet

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4.1 Google Review
1323 Main St, Smithers, British Columbia, V0J 2N3, Canada
(250) 847-0267 totalpet.ca
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Apr 22, 2018
I love this store. Such lovely staff and always a large variety of animals :) Recently purchased a hedgehog and they were really helpful with setting us up with what we needed for him!

Aug 1, 2018
Great employees, standart total pet merchandise, ABYSMAL behavior from the manager. I will be paying the extra money to order my supplies online so I do not have to support that woman.

Jul 27, 2017
Special ordered two female chinchillas. Prepaid. When they came in, only one was female. We waited for a month and upon inquiry were told they cannot tell us when or if they can get one. I reflected a few days on phoning them and asking for my money back, but just before I did that, I received a call that 'we have your Chinchilla'. I told the employee I had waited too long, integrating the two would now be difficult and we very likely would not take it. After that I received an angry call from the manager on voicemail, and upon returning the call a day later she was verbally abusive and absolutely unwilling to resolve the situation. She now has my money and makes a double profit on an animal. Very bad business practice and terrible way to treat customers, I will not recommend this business to anyone.

Jan 5, 2017
I have to say to everyone that Kathy at Total Pet was absolutely amazing. I've been so worried about my senior toy dog and went in there for help and have never met someone so committed and knowledgeable about pets that did not cost hundreds of dollars. She asked me so many questions about my little fur baby to get the best plan for her. When I got home and gave her all of the medicines (all natural by the way), my dog was feeling better and more up beat within two hours. The care Kathy took in getting me all of the right products to help my dog feel better and the right food for her needs was impeccable. She also gave me a lot of samples to try for different foods both for my dog and senior cat. The head and tail calming treats worked wonders and Angel had a great nap thanks to you🙂 I am so grateful to have met her at the pet store. Also, the young boy working the front desk knew that he did not have the expertise to answer my questions and politely referred me to her. He had great customer service as well and is on his way to having that knowledge to help customers the way she does one day. Thank you so much Kathy!! And the young gentleman!!! You really made our nights a lot brighter and pain free. We will see you soon!!! Amanda and Angel🐶

Jul 8, 2017
Wonderful and Friendly Staff. Will go the extra mile to help you find what you need, or direct you where you may find it. Trained breeder on-site, knowledgeable of all varieties of animals including reptiles, mammals, and aquatic animals.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 9 pm
Sat:9 am - 6 pm Today

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