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Refresh Reviews 4.1


Sep 14, 2018
Wonderful team here. Very helpful and friendly! Even had an employee take time out of her day to search for a toy our eldest daughter lost playing there! We go there for all of our pet supplies and have also adopted a few family members from them ❤ absolutely 5 star!

Jul 8, 2018
I went for fish, left with no fish, and no intentions of ever returning. I've had fish for 25 years. I have 6 tanks ranging from 10 to 55 gallons. I was setting up a tetra tank. The employee treated me like an idiot. Told me 10 was the max on a 10 gallon when their 5 gallon was holding more then 30. When I pointed that out she refused to sell me any fish. I took my 200 worth of sales to Petco and left very happy. And my tanks and fish are great.

Jun 12, 2018
Went to get my dog groomed. We asked about sensitive shampoo and they doubled the cost of service without telling us prior to taking him. I'll never return. The groomers should know better than to do add on services without telling the customer the price.. Especially when that price is doubled.

Aug 24, 2018
Had dog harness we wanted less than petco across town. Also got gentle lead for less. Friendly service as always.

Sep 8, 2018
One of the team leaders or owners, Jake I believe was his name, came after me very angrily about a return I wanted to do. I shop all over the state of Maine at all the pet stores every few months so I get confused as to where each item is from if I can't find my reciept. So I had 4 aquarium heaters I hadn't used. I remembered they were from petsmart but I couldn't place if it was either Augusta or Bangor. I brought them to Bangor for a in store credit. Jake freaked out, saying they hadn't sold any in four months. Don't like going there when I don't have to. Petco is way better as far as treatment of customers. Most employees have no idea what they're talking about. And they definitely make it clear they don't care about the animals. All fish are usually sick and over crowded. Reptiles are very thin and sickly looking everytime I go. Would never ever recommend to anyone.

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