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Pet Valu

Pet Valu

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4.4 Google Review
375 Mountainview Rd S, Halton Hills, Ontario, L7G 5X3, Canada
(905) 702-0340 petvalu.com/location/2285
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Google Reviews

Refresh Reviews 4.4


May 13, 2018
Love this store. Staff care.

Dec 21, 2015
Unbeatable customer service! Owner cares about her customers like no one else I've seen before! ALWAYS offers to bring your dog food or kitty litter to your car with a small on her face. Will memorize my order and have my dog food in before I even call to tell her I need it. Also very knowledgable towards animal nutrition and has much experience with pets! Never seen a pet store as clean and well decorated as hers. Always themed to the holidays with fresh clean floors. Her employees are all well trained and mannered. Would recommend to anyone with a pet to go and see her!

Dec 14, 2014
The store owner refused to honour a sale ticket on a $39.99 item yesterday, despite telling me it was on sale when I got it to the cash, and the fact there was a yellow sales ticket on the shelf. She refused the lower price when the register wasn't bringing up the sale price, and when I said that retailers should honour a sticker price, she laughed and said "Well, this is my store, and I probably paid that much for it, so I can't give it to you at that price." And I thought a store owner would have the good sense to honour a $13.50 savings for a customer who shops there regularly for 3 pets. Well, needless to say, I will never step foot in that store again, and will tell everyone about the arrogant store OWNER who laughed at the idea of customer service. I'll be sticking to Ruffins on Guelph Street where that store owner actually carries your dog food to you car. Their customer service is unbeatable. Perhaps if I was French, like the owner, she would have been more sensible.

May 28, 2016
Honestly the best place in georgetown for pets. Best customer service ever.

May 9, 2016
Helped me with getting hamster supplies with a smile. Always cares about her customers and the stor is always neat, clean and organized.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 6 pm

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