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Animazing Pet Spa -

Animazing Pet Spa -

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3.1 Google Review
450 Columbia St W #12B, Waterloo, Ontario, N2T 2J3, Canada
(519) 954-5550 www.animazingpetspa.com
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Jul 12, 2018
I absolutely love bringing my yellow lab to the girls at Animazing. My dog gets a bath, blow dry and nails trim once a months and he comes out looking handsome! Would highly recommend them as they always do such a great job.

Sep 13, 2018
Terrible customer service. I was 10 mins late, when I arrived and I immediately apologized. Staff was rude and unprofessional to me... long story short...I felt unease leaving my dogs in their care so I left! Won't EVER be back and the place was extremely dirt! I don't even want to give them 1 star...but it won't let me post this review unless I do!

Mar 9, 2018
It is unfortunate that people are guided by the avg score from 13 reviews posted. These reviews reflect the views of a very small percentage of the over 50,000 plus dogs that have been satisfactorily bathed (and groomed) using Animazing's vacuum bathing system since 2008. The very reason owners bring their dogs and cats to Animazing is because of the care taken by each of the staff for the dogs and cats in their care. Big glass windows and the open concept which allow owners to stay with their pets is on purpose -- so owners can see for themselves that the work that is done at all our stores is carried out by people who genuinely love dogs (and cats), are compassionate and caring individuals with many years of experience handling and grooming dogs. Indeed there may be some dogs who are nervous - usually those new to our bathing system but once they figure out the process does not hurt them, the tail goes up or it starts to wag. Also we understand that our vacuum bathing system in an open concept environment is not for everyone. For those who claim to have had a bad experience we are sorry that's how you felt ... for the rest of you who have continued to read on to here, we hope that you'll give Animazing a chance and then decide which of the reviews you believe. Thank you,

Mar 26, 2018
I have been debating on posting this review but i feel like it's necessary. We have taken our dogs there for quite sometime now and everytime we came home we always noticed our dogs scratching or licking certain areas. Recently we have our one dog shaved at that location, the next day we noticed 2 gashes on her back area. Its been over a month now and the hair has still not grown back. She literally has 2 hairless spots on her. We are very disappointed that this happened and we were not notified. We have the benefit of the doubt after reading all the reviews but sadly this was not the first time our dogs were cut while getting groomed and we were NEVER notified. This was our final straw. We won't be going back. Going forward we will be taking the reviews serious.

May 3, 2018
I have been bringing my dog here for 2 years, everyone is very friendly and professional to deal with, can't say enough about the great service my dog has received, will gladly go back next time he needs a wash and de-shedding..

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Opening Hours

Tue:10 am - 6 pm
Wed:10 am - 6 pm Open Today
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:9 am - 5 pm

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