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Natural Pet Food Ottawa /Pet Grooming

Natural Pet Food Ottawa /Pet Grooming

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4.3 Google Review
339 Churchill Ave N, Ottawa, Ontario, K1Z 5B8, Canada
(613) 321-7282
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Refresh Reviews 4.3


Aug 21, 2018
Great service! I wish that prices for grooming were more tolerable.

Feb 3, 2018
We went to Natural Pet Food Ottawa looking for a specific supplement for our dog. The first staff member I encountered was friendly but not extremely knowledgeable. I asked about a satisfaction guarantee on the label of the product and was ensured that they would uphold the guarantee by refunding an open product (which is against their normal policy). Upon returning to the store to return the product (dog wouldn't eat the supplement) I was given a long winded speech about how that isn't their policy and was accused of trying to take advantage of their business. After a long discussion I was told they would contact the distributor and get back to me. Over a week passed and I had not received a call back so I contacted the distributor myself. The rep confirmed that indeed the responsibility falls on the store to uphold the satisfaction guarantee. I called the store back and had to leave a voicemail. When I received a call back they claimed that my phone must be broken because they apparently tried calling me multiple times, again trying to blame me instead of taking ownership of the situation. In the end they refunded the price of the supplement as store credit which we promptly used and will never return. TL,DR: stay away. Terrible customer service.

Apr 8, 2018
Great dog store. They usually have all kinds of weird stuff that's actually pretty great. Plus lots of dogs running around in store. Good service too!

Feb 16, 2018
Amazing pet food quality, at reasonable prices - not much more than the 'big' brands for the amount of nutrition supplied. Very good stock of Canadian made wet and dry food! Customer service is second to none, with good incentives to buy cases/bulk.

Apr 3, 2018
Enzo and I love coming here for his grooming and treats. The staff are wonderful and friendly! He always look like a million buck after his grooming with Jen. Iam happy to support this small local business to stay afloat.

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey


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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 6 pm Open Today

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