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Big Al's

Big Al's

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4.3 Google Review
130 Davis Dr #22b, Newmarket, Ontario, L3Y 2E9, Canada
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Sep 27, 2018
We went to Big Al's for a replacement pump for our tank. There were a handful of customers in the store, so it was not so busy, it was around 3 on a Thursday afternoon. In the back where the fish are, there were a couple of staff cleaning tanks and another opening a shipment of fish that had just come. The cashier was at the front with another male employee. We walked around and we were looking up as we saw the pumps on the top shelf....you could tell we were looking for something. The male at the front of the store just kept flirting and laughing with the cashier as if no one else was around. My husband finally asked if he could help and asked the price of a pump....he told us the price, my husband said but why so much when I can get it at another place cheaper. The male employees answer was I don't know they just bring stuff in and we slap a price on it. Gotta love that! Anyway he went back to his flirting. Let's hope he got the date he wanted with the cashier, but we will not be returning. We have shopped their before but the rudeness of the male employee and the cashier were too much. Do your fun when you are not at work so you don't waste customers time.

Aug 3, 2018
Lots fish. Many fish. Plants too. Tanks. Fake plants even. Very nice fish food. Many tank supplies. Very good.

Sep 2, 2018
Ok varity of fish. When i went tjere were a lot of empty fish tanks

Jan 31, 2018
My favourite pet store to buy fish from! They have a huge selection. Whenever I buy fish from here, I can see that they are healthy and whenever I bring them home, they don't give me issues. I can also tell that they take good care of their fish tanks because whenever I am there, there is always an employee going around and doing water changes on the tanks. The staff are friendly and very helpful - they always answer my questions. I like the variety of products that they have for conditioners, fish food, etc. However, I do notice that the prices are higher here than most pet stores, but I do find that you are paying for the good quality of the items. Overall, I will continue to go here for most of my aquarium needs.

Jul 31, 2018
Very disappointed!!!! Lasy people are working at this location, Don't know anything about the product they sell! I went to get carbon for my aquarium filter. Shaw the picture of the filter and name and after all they sell me the wrong one. Person claim to be knowledgeable!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm Today

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