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Dog Days of Buffalo

Name: Dog Days of Buffalo
Address: 632 Amherst St, Buffalo, NY, 14207, US
Telephone: (716) 886-3647
Price range: $$$

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4.5 Google Review

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632 Amherst St, Buffalo, New York, 14207, United States

(716) 886-3647 www.dogdaysofbuffalo.com

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Ann Schubert

Jul 23, 2018

On Friday, July 20, 2018, an 82 year old friend who has been a faithful customer for years, arrived to pick up her groomed dog. After a 30 minute wait, her dog came out, without his collar/leash (which included his City tag and his Rabies tag). A male attendant handed her a "loop" leash and said that they didn't know where her own was. Saturday, he called her and said that he got a call from a customer who realized he got the wrong collar/leash, and that he would retrieve it and deliver to her. He did not, nor did he call my friend. Sunday came and went without a call or a return of the collar/leash. Meantime, as we walked our dogs, she was nearly pulled over by her dog, who, while small, is stronger than a 100 pound fragile woman. Not to mention that she was scared to be out in public without her City and rabies tag. Monday, July 23, after calls from myself and another neighbor, suddenly the missing collar/leash was available for pickup. My neighbor picked it up and delivered to our friend, who had been so upset that she skipped church yesterday, waiting for a call from Dog Days. Needless to say, none of us is ever going to return there. There was no apology, and no effort to communicate the status of the missing collar/leash for 4 days. Absolutely not acceptable unprofessional and most of all, unkind.

Kamra Krueger

Jul 8, 2018

We brought our 6 month old puppy from out of town to doggy day care for a couple of days. We were nervous to bring him as we were not familiar with the area and he had not been to day care yet, but the staff was so friendly and welcoming. Our dog had such a fun time and was well taken care of. We wish we had this place back home!

Cheryl Marranco

Jun 16, 2018

Thank you Katie for grooming my Teddy and making his experience stress free! Your professional and smart advise about how we can make his baths and grooming free from anxiety was much appreciated. I will be bringing Teddy back for your loving care soon. Many thanks!

Anne Marie Butler

May 16, 2018

Updated: the training manager called me and we got the dog into basic training. The basic training experience was very good. We will be going back for advanced training! Will be looking for consistent quality in future services. It seems great, if you can ever get them to call you back... Over the past months I've left multiple messages with the head trainer on her cell and on the desk phone when they don't answer their phone during business hours, all regarding training, and have never received a call back. I'm not going to beg them to take my business so I'll be looking elsewhere. Have been there a few times for grooming services, which seem fine.

Arthur Alexander

Jun 30, 2018

Great staff...outgoing and friendly. My dog loves going and her excitement is so adorable. Awesome facility and well maintained.

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