Today I was in the West Seneca, NY store. I have 2 Morkie pups I spend a great deal of money on. I saw a section of dog coats with a sign advertising Buy 1, Get 1 50% off with Petco Rewards. I chose 2 jackets and 2 fleece vests. When I got up to the register, they rang up at full price $19.99 each. The clerk asked me to show him the sign. I did. He said he had to talk to a manager. He came back and said the sale doesn't start until the 31st. I live 1-1/2 hours away....certainly I'm not driving all the way back up there in 2 days to save $20! The manager didn't even have the decency to come talk to me. Why would the sign even be there if the items didn't go on sale for 2 more days! This $20 and the treatment I received has led me to one conclusion....I'm done shopping in Petco. There are many other pet supply stores and places on line who would love to have my business....and treat me with much more respect, like Petsmart and Pets Plus, and Chewy. Word of mouth goes a long way and I fully intend to let my family and friends know about this incident so they aren't treated this way too. Shame on you!!
