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Pooch Haven Grooming & Doggie Daycare

Pooch Haven Grooming & Doggie Daycare

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4.2 Google Review
4297 Golf Club Rd, Hamilton, Ontario, L0R 1P0, Canada
(905) 388-0132 www.pooch-haven.ca
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Google Reviews

Refresh Reviews 4.2


Jan 5, 2018
Pooch Haven is a great place to work. Canine clients are treated to a calm, positive environment. This is the only place I would trust to take care of my own pup.

Jul 16, 2017
Absolutely love this place! Rachelle is truly gifted in grooming and caring for dogs! Our dog loves her so much!! Pooch Haven has been grooming our dog for a long time now and Rachelle has nurtured and lived him so much that's her always excited to see her! When I needed a place for him to stay in short notice, Rachelle took him and looked after him with so much love and attention! I could never thank her enough ❤❤❤

Oct 11, 2017
First off, Rachelle is incredibly polite and kind to the human and doggie customers as a rule - we have been a little late or early on some occasions - life happens - so when we give her a heads up of the lateness/earliness, she is always happy to accommodate if she can (hasn't been a situation yet where she isn't able to find a workaround for us). As for the doggo customer variety, our dog is so excited to see Rachelle when we drop her off, and happy (and pooped from all the love, attention, and exercise) when we pick her up - which to me is the best indicator of someone who is taking care of your dog like it was their own. Rachelle and her staff have always been so warm and welcoming to me and my pooch - the only way I can explain the negative reviews is that you can't satisfy everyone, and some people are impossible to please.. For the person who complained about tipping; google it - it is customary to tip a groomer in normal society. And I am more than happy to tip someone who goes above and beyond for my pooch while still charging around what the larger big box groomers charge. She deserves the tip for several reasons: she does not charge for extra attention/hugs and activities and so on, while other places do (believe it or not!), she has a passion for her work and the dogs that is difficult to come by. I have tried many groomers in the past, and the attention to detail, professionalism, as well as the joy brought to my pooch by Rachelle and her team are reasons to never settle for less.

Oct 11, 2017
Amazing service and care above and beyond expectations. We went through an emergency and the staff handled everything professionally and acted as if it was their own dog. Highly recommend their genuine and personalized service.

Feb 9, 2017
We've been to many dog groomers over the years with our Shih-Poo Sofie and Pooch Haven is by far the best. The staff is always friendly and rates are very reasonable. It's obvious how much they love the dogs. Sofie is happy to be there and looks fabulous every time she leaves. Their new location is great and convenient for us and the salon is beautiful. I would recommend Pooch Haven Grooming to anyone.

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Opening Hours

Tue:9:30 am - 5:30 pm Today
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 5:30 pm
Fri:9:30 am - 5:30 pm
Sat:9:30 am - 5:30 pm

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