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deTails Dog Grooming

deTails Dog Grooming

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4.7 Google Review
25 Mallorytown Rd, Mallorytown, Ontario, K0E 1R0, Canada
(613) 923-2235
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Refresh Reviews 4.7


Jul 16, 2018
We made an appointment for our poodle to be groomed two weeks ago, when I called today to confirm the appointment, I was told that our dog was "too old" (although they have never seen her). The dog is in perfect health and runs around like a puppy...she has been to groomers all her life and never had any issues. Very disappointing and unprofessional that I had to call to confirm the day before her appointment only to be told they did not want to take her. I was referred by someone else and was told the PRICES WERE HIGH but was willing to pay as I needed her clipped ASAP. For a place that specializes in taking care of dogs, I am shocked to hear that they are unwilling to take a client due to age. She is suffering more from the knots building up around her backside. I was given a good recommendation about this place but will certainly not be passing that along

May 16, 2018
Took my dog Shakespeare there today. The girls did a great job. It's obvious that they care for animals. Shake looks fine. They even remove a tick from his paw. But the fee of $77 was a bit much. In fact almost twice the going rate. Won't be back _ but thank you. Chantel called this A.M. (May 16) and explained why Shake cost more than normal. Has to do with wire coat, carding and matting. Appreciated the call very much. Will seriously consider returning.

Jul 19, 2018
I take my pug and my pug mix to Chantal every four week for nail clipping. Pugs are notoriously against nail clipping and I’m amazed at how quickly and easily they are able to handle her. Both my dogs love to go there. Pugs also shed something awful and they do a great de-shedding bath.

Sep 22, 2018
Absolutely awesome groomer. Would never take our dog anywhere else.

Jul 20, 2018
Just wanted to take a minute and say a HUGE THANK YOU to the ladies at DeTails for taking such good care of our boys. Not only do they go out of their way to give them the best care possible they love them as well. Our lab whines exitedly as soon as we turn onto the road lol We also have a Doxie who has anxiety and can get nippy, and she has worked with him and is so attentive to make sure he feels secure in her care. Our boys health and happiness are worth every penny!! Cheers Ladies

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