Because it's the closest pet store to me I have been frequenting this place however I am not really a fan.
I actually got a rabbit from this location as well but the staff, although decent really do not know much about the animals they are selling. They could not really tell me anything about the rabbit they sold me including the birth date or where it came from. I get with adopting this happens however this rabbit was a baby which isn't that likely as a rescue. They have also had multiple baby rabbits since so where are they getting them from and why can't they provide any details about these animals they are selling? This concerns me greatly as I have had many animals that I have adopted that had underlying issues that required serious medical care afterwards and when you can't get ANY info on the animal your adopting that should really be a warning sign. Even though the animals are cute I would not risk adopting from them again.
This location does have adequate parking and a self grooming booth though which is nice and its conveniently located right off the highway.
However one of my main frustrations is that they have VERY limited stock, every other location stocks multiple formulas of the Blue Wilderness brand however this one only has one small bag of the small breed food that I need. They also did not carry some other wet puppy food from Blue Wilderness either that we needed, forcing us to have to venture to Pet Smart yet again.
Worst of all they are incredibly OVERPRICED, do your own research and you'll see that Pet Value over charges on everything and in the end it adds up. I will say that they have a larger selection of rabbit treats and things but once again your looking at overpricing. This is not Pet Values fault but the majority of the rabbit treats available are actually incredibly unhealthy but that is unfortunately the only things available for bunnies on the market at this time. I know my Father says he doesn't mind paying a few bucks more every time he purchases something but I myself do not appreciate that.
Just as an example the OxBow Western Timothy Hay at Pet Smart has all the sizes available most of the time I have checked...
15oz $7.49
40 oz $13.99
90 oz $23.99 They also frequently have deals on these items which really helps out
Pet Value only carries
40 oz $14.99 and the 90 oz $26.49
(based on online research however I have grabbed the 15 oz bags there before and they were around $9)
This may not seem like much to other people but ALL their prices are like that which sort of defeats the purpose of their name because I do not see value in paying more for something. I also get that Pet Smart is a bigger chain however I have known Pet Value to be around since I was a child and they were always more expensive which literally makes no sense to me.
If I can help it I stick to Pet Smart were they have competitive prices, better sales/rewards and consistently friendly, knowledgeable staff