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Rainbow Dog Hotel & Day Care

Rainbow Dog Hotel & Day Care

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4.7 Google Review
3515 Highland Ave, Niagara Falls, New York, 14305, United States
(716) 236-7702 www.rainbowdoghotel.com
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Google Reviews

Refresh Reviews 4.7


Aug 27, 2018
We were passing through on a very hot August day and needed a place for our 12-year-old boxer to rest and relax while we explored Niagara Falls with our children. I made a reservation a week in advance and Jerry was very attentive - he checked in with me when I made the reservation and again the day before. He was extremely flexible with the drop off and pickup times, accommodating my family's schedule. The kennels were very clean and cool and the outdoor space was safe and quite large. We feel our dog was very well taken care of. He even sent a photo of her relaxing outside about halfway through the day. He made a breakfast suggestion and offered to let us unhitch our U-haul trailer and leave it so we could more easily navigate the parking lots at the Falls, which was a huge help. It's clear Jerry cares about the welfare of the pets he is taking care of as well as their human counterparts. I would definitely use this doggie hotel again!

Sep 24, 2018
Great experience. Jerry is a very attentive person. The facility is very clean and pleasant. My both dogs (Alaskan Malamute 100lbs and Samoyed 55lbs) stayed together on the same kennel with good space for both and also a great yard to play time. Jerry sent pictures and videos to us all the time which was very peacemaker to ours minds making us so comfortable to keep the dogs there that we almost forgot to pick up them on the agreed time! hahaha.. Strongly recommend!

Jun 19, 2019
Jerry was wonderful to work with! He took our pet in last minute on a Sunday when we decided to visit the Falls. His kennel is clean and neat and well cared for. We were gone 4 hours and when we returned our fur baby was happy and content. I highly recommend his establishment!

May 6, 2018
Great place for dogs. We we're visting the falls and I was nervous about leaving my two at daycare for the first time. Jerry was wonderful. He got right down to get to know my dogs and gave then biscuits. He walked us through the facility and was accommodating when I told him my guys would prefer to spend extra time in the outdoor kennel lying in the sun. Throughout the day, he sent me pictures of my dogs. Supervised outdoor walks were every two hours. Merlin and Belle were safe and cared for. Jerry was wonderful and clearly takes pride in his business and loves dogs. Thank you, Jerry! HIGHLY RECOMMENDED.

Jul 5, 2019
This place is great. We were coming from Michigan and never boarded or kenneled our dog before today. We didnt think our older pup could handle a long day of walking at the falls. Jerry was super nice, greeted everyone in our family and took us through the facility. It is super clean and kennels are roomy. Jerry sent us text photos of our dog during th day and he is very easy to communicate with and get ahold of. Thank you for making our 1st time at a doggy daycare place a great experience!

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Opening Hours

Mon:6:30 am - 7 pm
Tue:6:30 am - 7 pm Today
Wed:6:30 am - 7 pm
Thu:6:30 am - 7 pm
Fri:6:30 am - 7 pm
Sat:6:30 am - 7 pm

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