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Refresh Reviews 4.1


Aug 21, 2018
This large pet store is pretty well stocked, with lots of available, willing to help staff. So much priority is placed on customer service interface, some staff members trip over themselves trying to help. For example, one person saw I was searching shelves for a brand of dog food they carry. What she didn't know is that I scoured the shelves before asking if the product I was looking for was in the back. Online inventory showed that one case was available for sale. Turns out, this staff member has probably dealt with so many people who say they looked for something, only for it to be on the shelf, right where they were looking. So I give this to her. When she too discovers the product is not on the shelf, she tells me she would help, but needs to clock in! So clock in, I tell her. She says after she clocks in, she will check store inventory. She was quick to come back a few minutes later with news that the online inventory was bought online and paid for. OK, but how does that explain the online inventory that they have a case in the store? So, staff try their best to be helpful. Maybe the online inventory needs an update?

Sep 11, 2018
We finally adopted a puppy and being a new pet owner I needed as much direction as possible. I found all the staff extremely knowledgeable and super helpful in answering all our questions. Truly a super experience.

Sep 16, 2018
Great store with lots of animals and pet supplies. Very helpful and knowledgeable staff. Easy to commute to. Had everything you need for whatever pet purchases you desire.

Sep 19, 2018
Typically no one ever stops to ask me if I need any help. I also use their grooming service and they do a great job but they sometimes are not very customer service oriented. So overall convenient and they have the products and pricing I want.

Aug 22, 2018
Best groomers around! Ask for any of the team members, they're all great and take good care of your fur baby. Great selection of toys, clothes, leashes, food, and everything else you do and don't need but want for the love of your life!

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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