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Refresh Reviews 4.1


Aug 21, 2018
This large pet store is pretty well stocked, with lots of available, willing to help staff. So much priority is placed on customer service interface, some staff members trip over themselves trying to help. For example, one person saw I was searching shelves for a brand of dog food they carry. What she didn't know is that I scoured the shelves before asking if the product I was looking for was in the back. Online inventory showed that one case was available for sale. Turns out, this staff member has probably dealt with so many people who say they looked for something, only for it to be on the shelf, right where they were looking. So I give this to her. When she too discovers the product is not on the shelf, she tells me she would help, but needs to clock in! So clock in, I tell her. She says after she clocks in, she will check store inventory. She was quick to come back a few minutes later with news that the online inventory was bought online and paid for. OK, but how does that explain the online inventory that they have a case in the store? So, staff try their best to be helpful. Maybe the online inventory needs an update?

Sep 11, 2018
We finally adopted a puppy and being a new pet owner I needed as much direction as possible. I found all the staff extremely knowledgeable and super helpful in answering all our questions. Truly a super experience.

Sep 16, 2018
Great store with lots of animals and pet supplies. Very helpful and knowledgeable staff. Easy to commute to. Had everything you need for whatever pet purchases you desire.

Sep 19, 2018
Typically no one ever stops to ask me if I need any help. I also use their grooming service and they do a great job but they sometimes are not very customer service oriented. So overall convenient and they have the products and pricing I want.

Aug 22, 2018
Best groomers around! Ask for any of the team members, they're all great and take good care of your fur baby. Great selection of toys, clothes, leashes, food, and everything else you do and don't need but want for the love of your life!

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Tue:9 am - 9 pm
Wed:9 am - 9 pm
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