Le Loft Canin de l'Outaouais

This place is just amazing, they are extremely nice when it comes to grooming my 2 small dogs. They ask a lot of questions wanting to know how you want your dog to look and they follow it perfectly. They call me when the dog is ready but it does take a while like 3 to 4 hours. Amazing amazing amazing

My dog is happy going in and coming out so I take it she has a good time. Though it would be great that they run on grass/earth instead of just concrete slab. Friendly staff

Very disappointed with how this place is run lately, we will no longer be coming here. To be clear, I believe that the staff do their best and care for the pets, but management is giving big time scammer vibes lately. They've gone from a trustworthy pet-loving company to an overwhelmed, disorganized and greedy business. A few weeks ago they made a Facebook post stating their drop off/pickup hours were changing for the summer. Suddenly, it was no longer possible to pick up or drop off your dog on Sunday mornings. They did this without any notice and when people starting complaining in their comments, they immediately deleted the comments and restricted the post so that no one can comment on their decision. Because of this, you're forced to leave your dog an extra day and pay for that extra day when all you actually need is the Saturday night. They also raised their prices, and when you book a service (even weeks in advance) there is no guarantee that they will provide it. I booked a nail trim, which does not take longer than a few minutes for them to do, and when I picked up my dog they said they weren't able to do the nail trim as they were "too busy and had too many dogs". I found this extremely concerning and ironic. You're forcing people to leave their dog for an extra day yet complain that you have too many dogs? If they can't provide a service I booked ahead of time which takes a maximum of 5 minutes, what else are they neglecting? I found it extremely concerning that they were outright admitting that they can't keep up with the demand and neglecting simple services as a consequence. When we picked up our dog, it was extremely busy and the staff seemed overwhelmed and confused. My dog was severely dehydrated when we picked him up, and he was extremely stressed the following days, puking and not sleeping. This is not like my dog AT ALL, I could not believe how different he was after spending the weekend there. I unfortunately do not trust this business anymore with my dog, we used them because of the convenient location near our house, but I would now much rather drive to Ottawa for a more professional and trustworthy dog boarding service.

Great service! My dog Ghost always have a bunch of fun and you can see that the employees are taking good care of our fur babies !

Our dog comes home super happy. However I can't give 5/5 because other doggy daycares have cameras where we can see our dogs all day. I'm sure a lot of owners would love that. Or at least more pictures through out the day.