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Fresh Patch Canada

Fresh Patch Canada

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2.8 Google Review
5740 Old Richmond Rd, Ottawa, Ontario, K0A 2Z0, Canada
(613) 900-5686
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Google Reviews

Refresh Reviews 2.8


May 30, 2018
Absolutely awful company with non existent customer service. I received a half dead patch of grass and after reaching out to customer service twice, I finally got a response stating they agreed how "unacceptable that is and would gladly issue me a refund." I have now followed up 4 times (both over email and on the phone) with no response. Stay far away, there are way better companies out there putting out the same product.

May 8, 2018
I ordered the mini as my dog is 11 pounds and it was way too small for him to consider even peeing on. It also took 2+ weeks for my shipment to get to vancouver. I was really excited for this product but am very disappointed. I was hoping to create a monthly subscription but won’t be doing that now

Feb 27, 2018
We put the Fresh Patch on the balcony and our dog used it once, but would not use it again. It was worth a try but it did not work for us.

Jun 5, 2018
Very frustrating experience, although the product is good. I cancelled my order in mid-May but I continue to be billed every week! No customer support response to my many emails. Very expensive mistake on my part.

Aug 1, 2017
The product was great and it lasted a lot longer than expected. Unfortunately our dogs refused to use it. One dog was afraid of it and the other had no interest in using it.

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