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Outaouais SPCA

Outaouais SPCA

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4.1 Google Review
132 Rue de Varennes, Gatineau, Québec, J8T 8G5, Canada
(819) 243-2004 www.spca-outaouais.org
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Sep 14, 2018
Misrepresented a dog they had for adoption. They said it was healthy and friendly, loved kids, etc, etc. My elderly mother took it home and it was all sorts of trouble; vomiting, super nervous, trying to bite, seemed unwell, wasn’t clean, and on and on. They didn’t want to refund despite a vet note saying the dog was not well. Said contract states no refund because of personality issues... except doctor’s note was for an infection and other medical issues. It was terrible! Then a man and his wife show up to return a dog and it’s no problem for him to do so... and she tells HIM a bunch of lies to try to get him to take the one my mother just brought back! Shocking service. Shocking lies about the dogs they have. Do not trust and have spoiled our hopes for a rescue dog.

Apr 21, 2018
My boyfriend and I came in a little after it opened to come pick up a tag for our new puppy. The girl at the counter (I believe her name was Sarah, she has red red & gauged ears) was nothing but wonderful. You could tell that she had issues speaking English however, even though I spoke to her in French she still spoke English with us. Unfortunately, this isn’t something you see on a regular in the area. It was very much appreciated as my boyfriend doesn’t know much French so it really helped him understand what was happening. Sarah was very polite, patient and was just as excited for us to pick up our puppy. Such wonderful service.

May 23, 2018
We fostered a very ill puppy for a month before adopting him. The staff were exceptionally supportive towards us and the puppy. We are now a happy healthy family with a lovely addition, Charlie. Thankyou for your encouragement and patience.

Jul 3, 2018
Maxime is a compassionate and professional ambassador for the shelter. He was understanding and helpful during our visit today. Going back tomorrow to adopt!

Aug 5, 2018
Very friendly staff who love what they do. I wish places like this did not have to exist but since they do I'm glad loving people work there

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Wed:9 am - 6 pm
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