A couple years ago my review would have been a 5 star for the warm compassion these people show animals. However, my experience today 2/15/18 has changed my opinion entirely.
Im unsure as to the reason I was treated so poorly. Upon driving into this place I felt unwelcome. I found and rescued a sweet innocent cat outside a pizza place, I tried bringing the stray home because I love cats but my 10 month old puppy was clearly putting this sweet animal into distress, its clear he doesnt like dogs very much at all.
I can see the character in this cat and acknowledge how sweet and lovable he is, I wanted to take him somewhere loving and welcoming, thinking this was the place to go was clearly wrong. My mother found a cat and took him here yesterday 2/14/18 and he was named Valentino. She was the one to recommend I take him to this place- assuming because of the great service she received once again from your shelter. I guess because Im a teenager I get treated differently- seems to be a regular for me.
I drove up to your property to be greated by a blonde lady I remember from a few years back visiting with my mom. I explained we found a cat, and cant take care of him. She giggled and said Were trying to get rid of them not get more! So I said oh I know! (my mom mentioned yesterday she was informed there are approx. 350 cats here) She replied stating id have to speak with another woman whose name Im unable to recall. Short brown hair. At first I was asked if I called first, I said no I didnt think to. I asked if I should bring him in and she said "No will come out and speak with you". Then when the woman with brown hair approached my car, she followed with questions regarding where we(my boyfriend and I) found him. I explained the situation and how we caught him in a parking lot running in traffic. I was then asked "and who are you" twice from this woman, the manners and attitude of this conversation were a complete disaster which is where the unwelcomed feeling comes into play. "Well why didnt you think to take him to the Belleville shelter?" she says. Im so disappointed in this ladys behaviour. You are a shelter and I thought you would help take care of a stray animal that I cannot afford. I now have this poor cat disstressed roaming my house, confused and just looking for his family to love him. Im not even able to comfort this poor cat or be able to afford a kitty litter box, kitty litter, food, nothing to make this cat feel welcome in my home. My dog is stressed and excited wanting to play with this terrified animal.
As if you questioned my presence at your shelter. I came to you with the expectation you cared about stray animals. However I now realize you would much rather have me take him somewhere that hes locked in a cage all day everyday. I left your parking lot angry, confused, and crying. You proceeded to knock on my window when I asked you to go away, and stand in front of my car as I tried to drive away? If you cared about animals why did you question as to who I am twice.
My name is Aleisha, a young adult that is passionate about saving animals when she can. I refused to let this cat run in and out of busy traffic, and now I have no where to take him because every shelter has denied me. Shame on you for making someone feel so unwelcome and sad. All I was trying to do was taking him somewhere that would LOVE and appreciate him properly, because Im not able to keep him as much as I want to.
Thank you for nothing.