Put'n On The Dog

Owner is aggressive with customers

I found this shop on Google nearby my home. We have 2 miniature Yorkies that both weigh less than 30 pounds. We usually pay $25-30 per dog for grooming. I called for an estimant. I explained their fur & their last grooming. The owner told me it would be $35 per dog. Ok, cool no problem.. But... MISTAKE #1 AS A BUSINESS OWNER SHE CALLED ME TO CONFIRM THE 8AM APPOINTMENT FROM A PRIVATE/RESTRICTED # WHEN SHE CLEARLY HAS A BUSINESS LINE! *VERY UNPROFESSIONAL* MISTAKE #2 I GET THERE AND THE FLOOR APPEARS TO BE DIRTY AND UNSANITARY. IT ALSO HAD A SLIGHT SMELL (BUT I ASSUME IT WAS BECAUSE SHE WORKS WITH ANIMALS)BUT THERE'S NOWHERE TO SIT IN THE LOBBY. MISTAKE #3 I WAS TOLD TO BE THERE AT LEAST 9:45AM TO PICK THEM BOTH UP. I GET THERE A FEW MINUTES LATE AND THEY WERE STILL NOT READY. SO THIS TIME IM WAITING OUTSIDE AND ITS 84°F. IM PREGNANT AND I ALSO HAD MY CHILD WITH ME. I WAS ONLY LET IN BECAUSE ANOTHER GENTLEMAN ARRIVED TO PICK UP HIS DOG. I OVERHEARD HER SAY IT WAS GOING TO BE $40 HIS DOG. HIS WAS MUCH BIGGER AND LONGER THAN A YORKY. MISTAKE #4 IM STANDING IN THE LOBBY I NOTICED A SIGN THAT SAYS NO CHECKS OR CREDIT CARDS. SO I IMMEDIATELY TELL HER I HAD TO LEAVE AND GO GET CHANGE. AND SHE UPS THE PRICE ON BOTH DOGS. INSTEAD OF $35 IT WOULD BE $40. BECAUSE SHE SAID BECAUSE THEIR FUR WAS MATTED UP AND BOTH OF THEM WERE HARDER TO HANDLE THAN MOST DOGS SHE DEALT WITH. SHE WAS AWARE OF THAT UPON ARRIVAL. I INTRODUCED HER TO BOTH DOGS. I TOLD HER THE NAMES. WHICH ONE WAS TRAINED & THE ONE THAT WAS NOT. I ALSO TOLD HER ON THE PHONE AND WHEN FIRST METTING HER HOW THEIR FUR IS & HOW I EXPECTED THEM TO BE CUT. MISTAKE #5 ONCE I WENT TO GET THE MONEY AND COME BACK. IT APPEARS SHE ONLY CUT THE MATTED HAIR FROM ONE OF THE DOGS HAIR IT WAS NOT BOTH. & THEY BOTH APPEARED CLEAN AND SMELL FREE. BUT THEIR HAIR WAS EXTRA LONG ALL THE WAY AROUND. ITS SUMMERTIME AND I EXPECTED MORE HAIR TO BE CUT FROM THEM. SHE DID A HORRIBLE JOB AND TALKED HER WAY OUT OF $20 EXTRA DOLLARS. I AM VERY DISSATISFIED AND WILL NOT BE RETURNING EVER!!!!

Awesome Owner, she's friendly and caring our little Yorkie was in great hands for 2 weeks and Excellent Grooming!

Took my dogs for a cut and bath very reasonable price and very friendly hard to find now these days.

Took my dog to this place they did great.