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Confort Confort Canin Denis

Confort Confort Canin Denis

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3.7 Google Review
450 Chemin Fitch Bay, Magog, Québec, J1X 3W2, Canada
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Jul 12, 2018
Very bad experience. I DO NOT recommend! On Wednesday, July 11/2018, I went to pick up my 2 Yorkie's from the Confort Confort Canin Denis, 450 Chemin Fitch Bay, Magog, QC J1X 3W2 and paid the grooming fee of $90.. The groomer informed me there would be a $12 for boarding fee cause I was late to pick up the dogs. I then expressed that I was'nt happy because I was not informed about a $12 boarding fee, and didnt have any more cash on me. Then I told her that I would drop off the 12 for late fees tomorrow, (because she didn't have debit machine} she said I couldn't have my Yorkie's until the $12 late fee was paid. Mean while my little dogs had heard my voice and were barking loudly with excitement in the back room cages.. I then lost it and said your telling me that your keeping my dogs hostage for $12 boarding fee? She said she wasn't the owner and couldn't do anything about it. So I told her to call the owner who lived on the premises.. The owner seemed to be waiting for the call as she came rushing to the office right away and she basically said all the same .. I have used Confort Confort Canin Denis, 450 Chemin Fitch Bay, Magog to groom my dogs for a few times this year , only because its close to my home I am both troubled and really concerned by the fact that they tried to keep my dogs hostage for $12., and I really question the quality of care and professionalism. I have now read a review where Confort Confort Canin Denis, 450 Chemin Fitch Bay, Magog has had issues affecting other people and their pets as well.. Barbara

Jun 5, 2018
Moi et ma belle Roxy recommandons sans hésitation ce salon de toilettage👍.

Jul 23, 2017
Expérience négative dans cette pension pour chien. Notre chien souffre d'anxiété de séparation mais il n'y a eu aucun espace pour en discuter avec la patronne peu avenante ou ses employés. Nous avons l'impression qu'il y a eu une escalade car nous n'avions jamais vu notre chien comme cela.Il réagissait beaucoup, tremblait et était très amaigri lorsque nous sommes venus le chercher. La patronne a pris la décision de le mettre dans une très petite cage car il urinait et salissait son enclôt. Il a fait une crise et a détruit sa cage. Résultat: elle nous demande un montant supplémentaire pour le trouble et la cage détruite. Elle ne fait preuve d'aucune compréhension, sa communication est très peu ouverte, à la limite de l'agressivité. Nous lui demandons une facture ce qu'elle refuse d'abord. Puis, elle nous dit qu'une facture nous coutera 15% de plus... Nous ne recommandons pas.

May 14, 2017
super garderie !

Jun 8, 2017

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