Get to the top of the directory by claiming your business!
Wet Basement Solutions

Wet Basement Solutions

Claim Business
3.6 Google Review
915 Ramsay Concession 8, Carleton Place, Ontario, K7C 3P1, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.6


Apr 25, 2019
Wet Basement Solutions has the unfortunate situation where due to the loss of their support person, (a death) they cannot formally reply to the customer comments on this site. Our alternate solution is to write a review and provide the balanced view of the situation so this very negative review can be balanced with facts. We are also in the process of securing a new Wet Basement Inc Google account. Specific to Kyle Carnegie’s complaints including the Better Business Bureau where it was responded to with the following: “The installation is over 8 years old and the regular service schedules had not been maintained. Per the warranty agreement regular maintenance is required by Wet Basement solutions. In addition, the equipment cannot be changed, modified, or tampered with by anyone other than an authorized person. The customer had admitted to changes and modifications. The customer also alleges the use of improper parts during the last visit even though it was explained repeatedly that the manufacturer no longer makes the part he is requesting. It no longer exists! Wet Basement Solutions has hundreds of very satisfied customers where solutions were provided to fix their wet basement challenges. Doug and his team take pride in what they do and work with the customers in a very professional manner.

May 3, 2019
I had Wet Basement Solutions complete some work and I was very impressed with their professionalism, experience, and high quality of work. They completed the job as agreed upon terms of the contract. There were some small items that they went above and beyond to do at no extra charge. On completion of the job, the work area was cleaner than before they started. I highly recommend Wet Basement Solutions, the system works!!

Jun 1, 2018
I thought I would wait for the first big thaw and rain before commenting on our experience with Wet Basement Solutions. The process was not as invasive as I had anticipated. The gentlemen were professional and took the time to explain. They cleaned up the property after the work done as to what originally was. After the first big thaw, there was a huge difference as we did not have to camp out infront of the sump pump. To my surprise, the basement no longer has that 'basement smell' which has given me more living space. Excellent work, good bunch of men who were serious about getting the job done. I highly recommend.

Feb 21, 2018
We've had them in twice (same crack) and we still have water coming in. The crack is in a tricky location (behind the electrical panel). First visit: Instead of subcontracting an electrician, they lifted the panel away from the wall and slid the patch in behind. The next year, we had water come in. They argued that the water was not a flaw in their patch (which would be covered by the guarantee) but that water was coming AROUND the top of the patch (fair enough, but we thought that we had paid for a patch that would actually CATCH the water). We agreed to split the cost of the repair and they put in a bigger patch. Each year since, we've still had water coming in to varying degrees (in the spring). This year, the PATCH is definitely leaking (water is coming through the seam) and I'm back to placing buckets and funnels in the basement. This summer, I will dig up from outside and fix it like I should've 5 years ago! Patching from inside is not the way to go! I'm done with Wet Basement Solutions.

Oct 16, 2018
They said that they would install one product and they installed a different product then when I complained about the quality and product they became aggressive and canceled the warranty eventually they gave a partial refund but not near enough for the awful experience

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm Open Today

Waterproofing Near Me

Wet Basement Solutions

Wet Basement Solutions

915 Ramsay Concession Rd 1, Carleton Place, ON
Foundation Repair Otawa

Foundation Repair Otawa

4 Campbell Reid Ct, Ottawa
Fanpol

Fanpol

120 Deercroft Ave, Ottawa
Renco Home Improvements

Renco Home Improvements

1178 Checkers Rd, Ottawa