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Basement Waterproofing, Inc.

Basement Waterproofing, Inc.

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4.0 Google Review
6484 Martin St, Rome, New York, 13440, United States
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Refresh Reviews 4.0


Dec 11, 2018
We are pleased with the price that was quoted, 5K less than other quotes. We 1st received the injection method, which help to stop some of the water. After calling and letting Waterproofing know I still had water, they returned within a week looked at the problem and then rescheduled another injection, again we still had water. we called and scheduled time to install the inside system. The crew arrived at 10 AM and had the job completed at 2 PM. The crew was courteous, efficient, & cleaned up after they were done. EXCELLENT WORK, we will recommend to everyone.

Apr 16, 2018
After spending $10,000 my basement is still wet. They said they would install a sump pump but won't do the MAJOR work needed to install it ie: cutting walls and studs back to the cement and removing carpet. When I told them I wasn't capable of doing that work, they said "tough luck". So they kept my money and I still have water in my basement. Their "manager" is rude and condescending as well. They take advantage of widowed and single women who don't understand what is involved before signing up for this.

Jun 24, 2014
Basement Waterproof is #1! 25 years ago my husband and I built a new home and guess what we experienced? Water in the basement. I had heard about Basement Waterproofing through a friend of mine. I made the call and James came to inspect the basement and to let us know what needed to be done. His crew arrived headed by Jamie and what a wonderful group of men. When I think back about all the jack hammering they did in the basement I wonder now why I didn't get any dust in the upstairs. What a clean group they were besides, being kind and considerate when I asked questions. It is so good to go down in my basement and to know that I do not have to worry about water coming through the walls. I cannot say enough about James and his company. In the beginning when the work was being done, if I had a question I would call the office and a real person answered and put my mind at ease until James called me. His calls were prompt and I never had to worry. I would say after all these years Basement Waterproofing is a part of my family. I hated going into a wet cellar in a new home but, I can honestly say I love my home and that is because of Basement Waterproofing. Thank you so very much for making an unhappy lady a happy one so many years ago.

Oct 30, 2014
These guys are great! Excellent communication and quality work. It's evident they've been in a business a long time and know what they're doing.

Oct 5, 2014
James at Basement Waterproofing brought a perfect balance of professionalism and character to our very unique situation. He quickly addressed any concerns that we had and did a wonderful job of assuaging the doubts of my wife during a very difficult time. Basement Waterproofing 100% fixed my issue and guaranteed the repair for life. Mike George

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Mon:9 am - 3 pm
Tue:9 am - 3 pm
Wed:9 am - 3 pm
Thu:9 am - 3 pm
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